Tc Kong
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Tc Kong Email & Phone Number

Front Office Volunteer at Ronald McDonald House Charities
Location: Greater Philadelphia, United States, United States 11 work roles 2 schools
1 work email found @elsevier.com LinkedIn matched
4 data sources Profile completeness 100%

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Work email t****@elsevier.com
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Current company
Ronald McDonald House Charities
Role
Front Office Volunteer
Location
Greater Philadelphia, United States, United States
Company size
9526 employees

Who is Tc Kong? Overview

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Quick answer

Tc Kong is listed as Front Office Volunteer at Ronald McDonald House Charities, a company with 9526 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at elsevier.com and a matched LinkedIn profile for Tc Kong.

Tc Kong previously worked as VP Quality, Regulatory Compliance & Operational Excellence at Elsevier and VP Global Operational Excellence at Elsevier. Tc Kong holds Mba, Executive Program from Villanova University.

Company email context

Email format at Ronald McDonald House Charities

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{first_initial}{last}@elsevier.com
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Profile bio

About Tc Kong

An accomplished global executive and transformation leader with extensive multinational management experience in blue chip service organizations. Proven track record in achieving results through a structured, analytical, and engaging pro-active approach towards challenges.Successfully built multiple global service delivery / development centers exceeding 3,500 resources via captive and vendor/ partner resources, delivering over $1B in outsourcing revenue across various industries. Hands on experience in end-to-end client interactions journey and strong advocate for service quality management.Strong political acumen, business instinct, and service-quality focus. Achieves results while engaging proactively and collaboratively across global cross-matrixed organizations.SELECTED ACHIEVEMENTS:✔ Built-out multiple global offshore delivery / development centers exceeding 3,500 resources via captive and vendor/partner resources, delivering $1+B in outsourcing revenue across industries. ✔ Centralized & restructured numerous operations✔ Improved performance and service-quality, across large teamsEXPERTISE:Service Delivery Management | Software Development Management (Waterfall, Agile) | Client Experience (NPS) | Digital Transformation | Outsourcing Leadership | Offshoring | Performance Management | Driving Cost Savings | Building (Startup) Global Delivery & Service Centers | Standardizing & Simplifying Processes | Continuous Improvement - Kaizen | Process Improvement & Automation (Lean, Six Sigma, RPA, BPMS) | Centralizing & Restructuring Operations | Fostering a Continuous Improvement Culture | P& L Management

Listed skills include Outsourcing, Program Management, Vendor Management, Strategy, and 46 others.

Current workplace

Tc Kong's current company

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Ronald McDonald House Charities
Ronald Mcdonald House Charities
Front Office Volunteer
Philadelphia, PA, US
Website
elsevier.com
Employees
9526
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Company profile
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11 roles

Tc Kong work experience

A career timeline built from the work history available for this profile.

Front Office Volunteer

Ronald Mcdonald House Charities

Philadelphia, PA, US

Vp Quality, Regulatory Compliance & Operational Excellence

Current
Elsevier

Philadelphia, Pennsylvania, United States

Jan 2023 - Present

Vp Global Operational Excellence

Elsevier

Greater Philadelphia Area

Sep 2019 - Dec 2022

Cloud Trasformation Program Lead

Unisys

Greater Philadelphia Area

TC led an RFP process to select cloud based (SaaS) enterprise systems & implementation vendor for Unisys cloud transformation needs.

Dec 2018 - Aug 2019

General Manager

Mullenlowe Profero

New York / Chengdu, China

TC was tapped to turnaround a loss making global digital transformation development center in Beijing into a profitable operations, established a world-class development center in Chengdu and added new global customer accounts to the development center.

Oct 2017 - Nov 2018

Vice President & General Manager

Adp

Bucharest, Romania / Roseland, NJ

TC was tapped to startup and rapidly grow a new global Service Operations Center in Bucharest Romania. ADP first global service center that is European Union’s General Data Protection Regulations (GDPR) compliance.He led efforts that built the investment business case and secured approvals for startup in Bucharest in summer 2014. Under his leadership, the.

Aug 2014 - Sep 2017

Senior Director, Global Operations.

Adp

Roseland, NJ

TC joined ADP in 2013, to setup and manage a global operations PMO and cross-functional programs.TC instituted a structured Governance Model that was deployed to all offshore delivery center in India, Philippines, Brazil and to onshore centers in El Paso (TX) and Augusta (GA). This Model included a working set of processes and management structures for.

Aug 2013 - Jul 2014

Managing Director, Global Operations

Unisys

Blue Bell, PA.

TC moved to this client-facing role where he developed and implemented Global Sourcing (Offshore outsourcing) strategy across Unisys. He established & managed strategic relationships with Global Sourcing 3rd parties and built in-house Global Sourcing centers in key locations to deliver BPO; ITO; Call Centre; and Software Development and Support Services to.

Jan 2005 - Jul 2013

Managing Director, Global Delivery Centers

Unisys (Shanghai) Information Technology Ltd

Brazil, China, Colombia, India & Hungary

TC held simultaneous roles as MD of Global Operations and had P&L and client delivery responsibility for Shanghai and Sao Paulo Global Services Centers.

Dec 2004 - Jul 2013

Director, Corporate Information Technology

Unisys

Greater Philadelphia Area

TC was promoted to Director of Global IT and relocated to Unisys’ headquarters. Here, he led a global team of 120+ providing Application Development, Support, and Maintenance to the Company’s complete portfolio of applications, namely: Financials; Sales & Marketing; Order Management & Supply Chain; Human Resources Information Systems (HRIS); CRM; Business.

Jan 2000 - Dec 2004

Regional It Manager, Asia-Pacific

Unisys

Singapore

In this role, TC successfully completed high-impact regional and global projects. Major projects included:- Implementation of a regional Shared Services Center for front and back- offices- Oracle ERP implementation in Europe and Latin America- Creation of Asia-Pac IT help desk- Data center consolidations

Jan 1998 - Dec 1999
Team & coworkers

Colleagues at Ronald McDonald House Charities

Other employees you can reach at elsevier.com. View company contacts for 9526 employees →

SM Shree Madhan Shree Madhan Colleague at Ronald Mcdonald House Charities Chennai, Tamil Nadu, India, India View → CV Christian Vier Christian Vier Colleague at Ronald Mcdonald House Charities Amsterdam, North Holland, Netherlands, Netherlands View → AC Anne Canny Anne Canny Colleague at Ronald Mcdonald House Charities Greater Philadelphia, United States View → SC Smit-Gajadhar, Chareita Smit-Gajadhar, Chareita Colleague at Ronald Mcdonald House Charities Almere, Flevoland, Netherlands, Netherlands View → ST Saito Toshihide Saito Toshihide Colleague at Ronald Mcdonald House Charities Singapore, Singapore View → SE Stephanie Erwin Stephanie Erwin Colleague at Ronald Mcdonald House Charities Greater St. Louis, United States View → KS Karen Steele Karen Steele Colleague at Ronald Mcdonald House Charities San Diego County, California, United States, United States View → NB Nadja Baschang Nadja Baschang Colleague at Ronald Mcdonald House Charities Greater Munich Metropolitan Area, Germany View → JH Jonathan Hopson Jonathan Hopson Colleague at Ronald Mcdonald House Charities Oak Ridge, Tennessee, United States, United States View → NS Nandhakumar Sundar Nandhakumar Sundar Colleague at Ronald Mcdonald House Charities Chennai, Tamil Nadu, India, India View →
2 education records

Tc Kong education

Mba, Executive Program

Villanova University

Business & Technology Alignment, Systemic Thinking, Leadership Development, Financial Management & Valuation, other Executive courses..

FAQ

Frequently asked questions about Tc Kong

Quick answers generated from the profile data available on this page.

What company does Tc Kong work for?

Tc Kong works for Ronald McDonald House Charities.

What is Tc Kong's role at Ronald McDonald House Charities?

Tc Kong is listed as Front Office Volunteer at Ronald McDonald House Charities.

What is Tc Kong's email address?

AeroLeads has found 1 work email signal at @elsevier.com for Tc Kong at Ronald McDonald House Charities.

Where is Tc Kong based?

Tc Kong is based in Greater Philadelphia, United States, United States while working with Ronald McDonald House Charities.

What companies has Tc Kong worked for?

Tc Kong has worked for Ronald Mcdonald House Charities, Elsevier, Unisys, Mullenlowe Profero, and Adp.

Who are Tc Kong's colleagues at Ronald McDonald House Charities?

Tc Kong's colleagues at Ronald McDonald House Charities include Shree Madhan, Christian Vier, Anne Canny, Smit-Gajadhar, Chareita, and Saito Toshihide.

How can I contact Tc Kong?

You can use AeroLeads to view verified contact signals for Tc Kong at Ronald McDonald House Charities, including work email, phone, and LinkedIn data when available.

What schools did Tc Kong attend?

Tc Kong holds Mba, Executive Program from Villanova University.

What skills is Tc Kong known for?

Tc Kong is listed with skills including Outsourcing, Program Management, Vendor Management, Strategy, Management, Business Transformation, It Outsourcing, and Business Intelligence.

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