Guiding law firm and law department leaders through the profitable disruption of outdated business models. I work with those who are ready to embrace and drive change.Areas of focus for law firms include partner compensation, profitability, pricing and alternative fee arrangements, governance, succession planning, executive development, project management, process improvement, KPIs, market strategy, marketing, and business development. For law departments: outside counsel management, project management, process improvement. For legal service providers: go to market and product strategy, and sales force readiness.A popular keynote speaker and panelist at law firm and law department retreats and legal industry events on topics related to the changing legal marketplace. Author of Corcoran's Business of Law blog.

The ALM Intelligence Fellows Program aims to enhance collaboration between thought leaders in the legal industry and ALM Intelligence, with three main goals: To foster the development of high quality, data driven, research on the legal industry; to promote innovative ideas from leading thought leaders; to enhance the quality and quantity of research ALM provides its readers, event attendees, and subscribers. ALM Intelligence Fellows come from a broad range of backgrounds including: academic institutions, consulting firms, corporate counsel offices, and law firm leadership teams. Fellows share two essential qualities: Significant experience in the legal industry; and the ability to produce high quality, data-driven market intelligence on the business of law.

Presenter at the Law School's annual Business of Law Symposium

Created and co-delivered two courses for the Master of Legal Business program: "Why & How Clients Buy" and "Attracting & Retaining Clients"The Master of Legal Business from The College of Law equips you with advanced skills to enhance your career in the business of law. In keeping with the College’s focus on practice-based education and training, your learning will involve applied practical, real-world learning experiences and activities. This is to ensure that you apply learning directly to your legal workplace.

Angeion Group is an industry-leading provider of comprehensive settlement management and legal noticing services for class actions, mass tort, and bankruptcy administration. Leveraging world-class technology, proven best practices, and expert consulting, Angeion delivers the services and capabilities that increase efficiency, provide accountability, and give counsel and the Court peace of mind.

Advise corporate management on business and market strategy

Presenter on Business of Law and Legal Project Management topics as part of Suffolk Law School's Institute for Law Practice Technology & Innovation program.

With its specific focus on the legal profession, Legal Lean Sigma Institute is uniquely capable of providing services to law firms and legal departments. The concept of applying Lean and Six Sigma to law firms was conceived by CEO and Founder Catherine Alman MacDonagh, JD, a former corporate counsel turned law firm marketing and business development professional. Launched in 2008 under the umbrella of the Legal Sales and Service Organization, LLSI became a separate entity in 2011. Legal Lean Sigma® is so unique that it is a registered trademark.

Presenter on Business of Law topics

As part of a wider consulting assignment advising firm management, I served as the interim Chief Marketing Officer for this 800-lawyer law firm. During a 6-month period, while recruiting for a permanent replacement, I began the process of modernizing the Marketing and Business Development functions. Accomplishments include shifting from "regional generalists" to a dedicated Business Development model; establishing a dedicated events management team, with remaining resources in a Marketing support model; hiring new staff, retraining existing staff; reorganizing the annual budgeting process; upgrading the graphic design process and team; streamlining and centralizing vendor management, including writers, designers, giveaways, and collateral printing; continuing the ongoing process of upgrading the website; upgrading the CRM system and processes; investing in new event management software; and advising the Board on marketing strategy and tactics.

Columnist on topics related law practice management, business development, networking and marketing technology

Presenter on Legal Project Management and Business of Law topics

Author of a regular series on global law firm management and marketing trends

Head of Sales, Marketing and Account Management at Hubbard One (now OneNorth), a 200-employee division with offices in Chicago, Boston, Eagan, New York, and London, and a global client base of 300 law firms and other professional services organizations. Responsible for leading global efforts to increase market awareness and dissemination of the organization's services and products that help drive law firm growth. Products offerings included web communications, website development, relationship and contact management, competitive intelligence, experience management, proposal generation, and SharePoint intranet solutions.

Management consulting to law firm leaders, including practice group leadership development and management, business development and marketing strategies and tactics, competitive intelligence, client feedback programs, project management, process improvement, key client teams, merger & acquisition counseling. Advised corporate counsel on convergence and preferred panel provider programs, as well as aligning the corporate legal function more closely to the business. Conducted strategic marketing assessments and sales force readiness training to legal services vendors that sell to law firms.

Leader of the firm's business development efforts in the Americas, including the implementation of best practices in market intelligence, strategic planning, pipeline management, proposal management and key client programs, as well as provide strategic counsel to firm leadership

General Management responsibility for the Class Action & Claims Solutions division. Provide executive leadership with full P&L responsibility for 400-employee, $50M service business responsible for sophisticated administration of high-volume complex litigation and class action settlements. Recruited to drive turnaround effort and prepare division for fuller integration with sister business units. Reorganized marketing and sales functions, recruited new leaders for sales and marketing, launched comprehensive rebranding and re-positioning campaign, overhauled sales pipeline and forecast methodology. Secured highest-revenue government contract in company's history. Divisional performance contributed to 70% share price surge during tenure.

Responsible for coordinating the newly formed Client Development business segment product strategy with overall corporate strategy and sales force priorities. Emphasis on pricing, bundling and sales force readiness. Responsible for integration of disparate sales forces into one cohesive market-facing specialist organization with highly-developed enterprise selling and negotiation skills. Manage team of highly-skilled sales professionals and analysts and multi-million dollar operating budget. Member of executive leadership team.

General Manager of the Martindale-Hubbell division's Large Law, Corporate & International Markets, the highest-margin business segment in the corporation. Full P&L and line responsibility for devising strategy, market planning, marketing, sales, service, product development, product management and M&A. Responsibility for global large law firm market segment, including London sales office, and law school software division.