Audience Insights Manager
Greater New York City Area
• Key results: Implemented newsletter testing plan, leading to monthly median open rate increase from 31% to 35%, and increase in median click rate from 3.1% to 4.7% for the weekly newsletter over 4 months. • Identified and reported key metrics and actionable audience insights to leaders, editors, and reporters for organizational goals including audience growth, editorial performance, and fundraising.• Customized reports to deliver context-specific metrics and insights to editors, reporters, and news app developers to improve their audience understanding and identify new opportunities.• Partnered with developers and editors to standardize data collection on-site and for news apps.• Curated reports and analysis using Google Analytics, Chartbeat, Parse.ly, Facebook Insights, Twitter Analytics, Salesforce/Pardot, Crowdtangle, and plenty of spreadsheets.