Chris Pretorius Email & Phone Number

Toronto, Ontario, Canada

For more than two decades BrandActive has partnered with Fortune 1000 companies, leading healthcare systems, and medium-sized businesses to optimize brand implementation programs of all sizes. Whether you’re going through a one-time corporate rebrand or wanting to get the most out of the everyday management of your existing brand, BrandActive helps you achieve more, spend less, and build a better brand.I work with the team at BrandActive as an independent contractor to bring project experience and support to a brand implementation client.Recent Project: Pfizer Pfizer were updating their visual identity to align with their leadership and trail-blazing in the pharmaceutical industry. The rebrand required an update of all branded assets i.e. Phase 1- all exterior branded signage and interior lobby-out signage across 86 sites globally; Phase 2 - Delivery of an Interior Branding package across 42 sites globally. Budget $USD15.9 M. Responsibilities: Design development: Development of a comprehensive signage and interior branding package.Client management: Manage the Pfizer Corporate Identity team, ensuring consistent design interpretation in the form of recommendation books for site and client approvals. Tracking of the master program schedule and budget. Finance management: Managing two tender phases, cost verification and facilitating pricing negotiations between vendors and Pfizer Corporate. Completion of an overall project cost reconciliation for both phases.Vendor management: Tracking of all milestone activities such as surveys, recommendation book completions and approvals. Coordinating and overseeing prototyping and signage fabrication across global regions. Quality assurance of all products. Working with global vendors in managing the implementation phase of the project. Facilitating in troubleshooting client/site/vendor issues as when they arise. Managing installation quality control and final installation approval sign off on behalf of the Pfizer.

Senior Project Manager working on the wayfinding package for the prestigious New Phnom Penh International Airport, Cambodia. An extensive Gap Analysis, Design Development and Technical Development package was delivered with additional tender assistance for the client CAIC.

Residential interior design and garden design for private clients.Project management of these projects.See Residential and Garden Portfolio.

London, United Kingdom

London, United Kingdom

ORACLE, MASTERCARD, SMITH & NEPHEW, SALESFORCE, TRANSURBANFollowing the successful completion of the Afriquia project, I transitioned to managing a number of smaller brand implementation projects for blue-chip clients. The scope and duration of these projects varied according to specific client requirements. An opportunity also came up to travel extensively in China, on a technical fact finding mission with the Transurban client. In addition to my PM role I stepped in as operations manager overseeing the smooth running of all Harkess-Ord projects. Managing smaller projects involved: • Working closely with clients to understand and service their needs. • Managing all operational aspects of these projects.• Producing schedules, costings and scope documentation. • Ensuring tight commercial management of each project. • Managing performance by tracking KPI’s and report findings to stakeholders.• Arranging project meetings, internally, with clients, contractors and suppliers.• Monitoring and managing all contractors, consultants and suppliers within each project. Operational responsibilities were: • Establishing and implementing company policies, objectives and procedures. • Capacity planning, allocation and resource management. • Tracking and monitoring project progress from initiation to completion.There is a great sense of achievement seeing smaller projects through to successful fruition. Client satisfaction is always my main consideration in project delivery.

Morocco

AFRIQUIA Morocco’s largest petroleum retailer launched a new brand and retail forecourt identity. Harkess-Ord’s challenge was to engineer all of the brand elements for a new forecourt and car services offering and to manage the brand implementation and construction phases of the project. Budget €20mil. As Project Principal I was responsible for all operational aspects of the project. Responsibilities and achievements: Engineering the brand - Spearheaded a multidisciplinary team of engineers and designers to make the brand a reality. An aerofoil shaped canopy design required sophisticated structural engineering. Specialist manufacturing was procured in Spain and France resulting in complex import, logistics and warehousing. A product suite of 600 3D brand elements was manufactured. Managed a global supply chain, achieving a 20% cost savings for the client. Forecourt Reconstruction - Overseeing complex civil engineering due to the increase of the overall canopy footprint, resulting in larger foundation sizes, causing the re-direction of fuel lines. A phased programme allowed for continuous trading throughout the build programme, with minimal loss to revenue. Car Services Facility Redevelopment - In close collaboration with project architects, responsible for the redesign of these facilities to ensure a footprint increase of minimum 25% per site. Obtaining final sign-off of these schemes from the client and other stakeholders. Budgetary control and appointment of main contractors. Managing the build programme and fit-out. Client and stakeholder management - Strategic planning of the project. Maintaining strong stakeholder relationships were pivotal to the success of the project. Close collaboration with client with progress and steering committee meetings held in Casablanca. Detailed progress reporting was required and regularly communicated to all stakeholders. An extensive brand and construction project was delivered across prestigious 100 sites.

Study break to learn Spanish and travel in Latin America (Colombia and Argentina). Enrolled at the University of Javeriana in Bogota for a crash course in Spanish. It was a fantastic and enriching experience.

London, United Kingdom

BDO Following the merger with PFK (UK), BDO LLP looked at Harkess-Ord to transform their 24 site network across the UK, bringing each office in line with global standards. Working closely with the Harkess-Ord in-house team, we were responsible for: • Site surveys and producing brand application schemes. • Design and engineering of a robust external and internal modular sign family.• Finance management to ensure that the project was delivered within budget. • Supplier management and ensuring all products comply with stringent QC requirements. The brand system was successfully implemented across the network, against tight deadlines, to meet the all-important brand launch date.

London, United Kingdom

BBC BROADCASTING HOUSEThe BBC, together with brand consultancy Interbrand, tasked Harkess-Ord with creating a high-impact branded environment for its iconic Broadcasting House in London. Responsibilities were: • Development of a flexible interchangeable brand solution to accommodate changing programmes and campaigns. • Product development, testing, manufacturing and installation of high quality brand elements. • Procurement and financial management of the project. • Ensuring high quality standards through following a stringent quality control process. The finished scheme transformed a 800 square metre building into a coherent and engaging showcase for BBC’s brand and heritage.

New Zealand

ZENERGYHarkess-Ord was selected to manage the rebrand of Shell’s New Zealand network of 220 service stations and 90 truck-stops in seven months. I was part of a core management team sent over to New Zealand to assist with setting up a local project team based in Auckland. We ensured that all systems, processes and procedures were in place for the smooth running of such a complex project. Following the set-up phase my role changed to construction management. It was a highly pressured work environment, with the conversion on average of 12 sites per week.Responsibilities were: • Scheduling of all planned site works. • Managing of multiple contractors such as electricians, decorators, building contractors and sign companies to ensure all contractual obligations were met. • Making safety inspections, ensuring construction and site safety, including management of hot-works. • Inspecting work progress to ensure it is up to standard. • Final close-out and sign-off of all works. The ZEnergy brand was delivered on time and under budget. The project was recognised as the largest project of its kind in New Zealand for over a decade. The project gave me an in-depth understanding of Petrol Forecourt redevelopment that paved the way for my role as Project Principal on Afriquia.

South Africa

ANGLO AMERICANFollowing the rebrand of Anglo American by Interbrand in 2010 and the implementation of their corporate workplace branding scheme at their UK head-office, a global roll-out strategy was established by Harkess-Ord across Anglo American’s network of mines, industrial plants and offices, beginning with a worldwide site evaluation programme covering 120 locations. The EMEA region constituted 80% of the project scope due to Anglo American’s strong relationship with South Africa. I was fortunate to be based in South Africa to oversee project operations there. Responsibilities were: • Managing and training a team of eight surveyors to survey vast Anglo American mines and facilities.• Leading brand workshops for business unit managers of Anglo American Coal, Platinum and Iron Ore to educate them about the new brand and the impact that the brand implementation will have on their business operations.• Supplier management, working closely with Tri-Cor SA to engineer and manufacture brand elements for nine prestigious launch sites.• Managing and coordinating the installation of these sites. After the successful implementation of the EMEA launch sites I returned to the UK. It was a fantastic opportunity for me to work in my home country.

London, United Kingdom

THOMSON REUTERS As a long-term partner with Reuters, Harkess-Ord worked on their last 3 brand revisions across more than 196 European sites. Following the merger with Thomson, Harkess-Ord was again approached to take the new brand forward. As project lead I worked closely with the project team on all project deliverables and was responsible for: • Working directly with Interbrand NY to create a consistent and creative interior and exterior brand experience. • Managing an aggressive 3-month fast track brand programme, running in parallel with an extensive multi-site survey programme.• Managing the main rebrand programme over the following 12 months, which included design, engineering procurement and implementation.• Supply chain management from China, resulting in a 35% cost saving to the client. After the successful implementation of the ten key fast track sites, the brand implementation was continued across the rest of the network with the completion of 196 sites within 12 months.

London, United Kingdom

AKZO NOBELAkzo Nobel appointed Harkess-Ord to develop the roll-out of their new brand identity across 700 sites globally, with an allocated budget of €6 million. I managed the in-house team of engineers, graphic designers and surveyors to meet the following project objectives:• Collaborating with design agency Saffron to develop and engineer a comprehensive brand product range.• Complex 3D development of the new Akzo Nobel logo to reflect their brand personality. • Undertaking a full survey programme to establish accurate live site requirements, and from this information developed a brand application design scheme for each site. • Managing stakeholder approvals of all schemes. • Conducting a global procurement and supplier selection process to enable roll-out to commence. We completed the implementation of flagship landmark sites in the Americas, Asia-Pacific and Europe, after which Akzo Nobel continued with roll-out, which they managed internally.

APPLE (Japan)The SIS (Shop in Shop) concept was created for the integration of Apple retail into department stores worldwide. A £3 million pilot project was launched in Japan with three sites identified to receive this groundbreaking concept. This gave me the opportunity to work and live in Japan and experience the admirable work ethic of the Japanese first hand.The implementation of an “Apple Shop in Shop” retail environment in Japan’s busiest electronic retail stores (BIC, BEST and Yodobashi) presented the team with unique requirements, such as all elements had to be designed for seismic activity (health and safety was a major concern), and rapid implementation because of an available overnight slot of only 8 hours for strip-out, shop-fit and merchandising. These constraints put major pressure on me as project manager as there was no room for error.The success of the project depended on the following:• I established a close working relationship with Nomura Kougei (one of the largest construction contractors in Japan) that was responsible for the manufacture of all elements and shop-fitting. Their work ethic was unquestionable. • Design co-ordination between Apple Cupertino, FITCH London and Nomura Japan had to be faultless to ensure the latest design changes were incorporated in manufacture, set against tight deadlines. • I formed a strong bond with the client locally ensuring a perfect synergy between shop-fitting and merchandising, that followed the build. It was a great achievement to implement the three “Apple Shop in Shop” stores at BIC Yurakucho Tokyo, BEST Fukuoka and BIC Tenjin, especially because of the exceptional conditions imposed on us as a team. The successful implementation of the concept ensured a substantial increase in sales revenue for these stores. I have found the experience overall very rewarding. Japan is a unique and special place to live and work in.

London, United Kingdom

Career history pre 2006 includes Innovene, Waitrose, Tesco, BP (International) USA, Volkswagen

Msc, Constructon Project Management

The course consisted of 6 modules + dissertation over a 1 year period. The modules: 1. Building Control 2. Construction Law 3. Corporate.

Prince 2, Project Management

PRINCE2 is the planning, delegating, monitoring and control of all the aspects of the project, and the motivation of those involved.

B.Arch, 4 Academic Years