Tyler Rivera Email & Phone Number

Chicago, Illinois, United States

In charge of creative projects and provides necessary input when needed in order to progress.

Provides and facilitates proper audio signal flow in order to capture pristine and Media ready content.Consults on the needs of equipment in order to meet both financial and production constraints.

Edited and arranged video content into a cohesive story and product. Enriched the content recorded by mixing and mastering both the audio and visual elements to highlight the story while removing the typical errs that can take the audience away from fully immersing themselves in it.

Chicago, Illinois, United States

Audio-Visual/Livestream:-Facilitated and lead the IT/AV operations team until after the event occurred, designing and presenting methods of utilizing the A/V system within the venue for our broadcasting purposes-Utilized Open Broadcasting Software and Restream.io in order to broadcast the live feed to the internet on two different YouTube channels at once.

Kansas City, Missouri, United States

-Facilitated, executed various home office projects for the company, and managed the progress till completion i.e. coordinating with various vendors and non-profits to schedule technology donation pickups like PC’s for People and guaranteeing retrieval of Itemized donation list for company tax purposes -Tracked of various office supplies that pertain to.

Remote

- Facilitated and expedited the resolution of incidents reported into the support services phone line- Provided remote support by utilizing the Team viewer remote control program- Assisted with installation and configuration of various programs installed from Company Portal controlled by Microsoft Azure and Intune Device Management as well maintain/update.

- Facilitated the flow and organization of incoming service desk tickets and phone calls in a CRM- Performed required skills to unlock user accounts in Active Directory, Gmail Admin, DUO MFA, and O365admin portal- Proficient in utilizing company knowledge base programs such as IT Glue- Assisted users with troubleshooting MACOS, Windows, Android, Linux, and.

Provided individually crafted lesson to students that ranged from at home recording to beat matching on a DJ controller.

- Provided support and assisted Berklee Faculty members with Technological problems with the Berklee AV classroom technology and software related issues- Provided remote support to Berklee Faculty members on the Zoom and Cisco WebEx video conference software during the COVID-19 pandemic- Calibrated and maintained Extron AV systems and controllers- Provides.