Dhwanil Thakkar Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

AWS Migration & Management: Led the migration from on-premise to AWS, enhancing the infrastructure to support best practices, ensuring reliability, security, and scalability.Automation & IaC: Developed custom Ansible roles for server setup and utilized Terraform for deploying and managing infrastructure.Service Design & Implementation: Collaborated with the development team to design and implement back-end services, following the AWS Well-Architected Framework and industry best practices.Security & Disaster Recovery: Spearheaded security initiatives and disaster recovery planning, implementing monitoring, controls, and user training according to CIS benchmarks.Project Management: Managed over 20 projects, coordinating with multiple departments and both internal and external stakeholders to design and deploy solutions using on-premise, cloud, and SaaS tools.

Vancouver, British Columbia, Canada

Resolution of L2 and L3 incidents in a healthcare environment with a CSAT score of 3.94/4.00 across more than 2500+ incidents and scheduled tasks.Installation, Configuration and troubleshooting of software, hardware, peripherals and communication devices based on Windows , Linux and propriety Unix flavours.Active directory management of users and machines using SCCM and GPO.HIPPA complaint end user security training for on-site healthcare personnel.

Ahmedabad, India

Spearheaded business operations by improving profitability by 15% through cost containment, efficiency improvements, and revenue generation. Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintaining tight cost controls and maximize business operational efficiency by 20%. Implemented information technology infrastructure overhauls to improve business processes to reduce errors by 40%.

India

Monitored network capacity and performance, as well as reported key alerts on a microservice architecture infrastructure. Maintained efficient hourly and daily reports thoroughly. Monitored and Analyzed network traffic through “New Relic”.

India

Spearheaded production of page content such as visuals and text copy to meet project specifications. Developed user-oriented visuals and features using front-end languages, including HTML, JavaScript, and PHP, increasing site traffic by 45%. Worked on more than 3 projects per year from initial research and conceptual design through testing and implementation phases.

Master'S In Administrative Sciences, Computer Security And Forensic Administration, 3.867/ 4.00

Bachelor'S Of Engineering, Information And Communication Technology, 8.1 / 10.0