Team Lead
CurrentCurrently serving as a Lead to a Delivery & Client Relations Team, my day to day responsibilities include, but are not limited to:Supporting recruitment efforts by liaising with various MSP contacts throughout the Talent Acquisition Lifecycle. Guide teams with understanding job requirements, to enhance their search and ensure the right talent is presented to the right opportunity.Participate in intake calls with Hiring Managers and periodic supplier calls with MSPs. Document minutes and distribute with relevant teams.Run quarterly business review calls to check performance, plan corrective actions and celebrate achievements.Track customer satisfaction by reviewing scorecards to ensure the teams are meeting benchmarks for response rate, time to submit, interview and hit ratios.Optimize contingent workforce management by partnering with auxiliary teams such as Employee Relations, Legal, HR and Finance to address credentialing / compliance updates, timesheets / billing issues and overall account management.Participate in ISO and CMMI audits to ensure process and documentation meet organizational standards. As a Recruitment Lead:Daily assignment of requirements to a team of recruiters.Posting jobs on social media and job boards to build candidate pools.Sourcing candidates, managing jobs, setting harvesters within the ATS.Servicing various Commercial and Government clients including several State and Federal departments all over the US. Assisting juniors with requirement and client understanding, creation of Boolean search strings and clarification of tax terms and work authorizations. Providing account specific training to new team members to help them understand the client domain which in turn kept a check on the candidate.Training content development, using MS Powerpoint, Photoshop and Camtasia for screen capturing and video editing. Tracking team performance and keeping a tab on submissions, interviews and offers of the team.
