Blink Technology is a Portland based technology-consulting firm that specializes in helping clients start their software projects on the right foot and /or helping organizations push the reset button on their existing projects.Symptoms of software development problems:• Poor software quality• Unacceptable on-time delivery• Stress in the workforce and difficulty retaining employees• Long hours• Frequent changes in direction• Declining customer satisfactionMany of these symptoms above can be traced back to the following:• Lack of software development processes• Poor product or feature definition• Lack of prioritization• Clear division of responsibilities• Employee ability• Management abilityBlink Technologies is committed to helping you uncover the root issues and create a plan to address them. Our guidance contains tactical actions you can take as well as longer-term cultural and technical problems that need to be addressed.In most cases, we’ll roll up our sleeves and help solve the problems you are facing. We help train the product managers. We help define the high level requirements sufficiently. We help go through a prioritization exercise and review how you are managing customer commitments. We’ll walk the team through the software development process changes and help ensure they “stick”.In addition to the consulting services above, Blink Technology offers:• Software development primarily in the .NET technology stack.• Database development (MS SQL Server and MS Access)• Front-end web development and native app development through our partner network.• Custom software tools to increase your operational efficiencyBlink Technology has expertise in:• Agile development practices• Hi Tech• Wellness• HIPAA compliance• Hardware and software validation• Manufacturing and operations• Device automation

As the Chief Development Officer at Wellsource, I oversee the Product Development division, which includes Software Development, Quality, Technical Support, Content Development and R & D. In my role as CDO, I’ve had many responsibilities such as Product Owner, Architect, Sales Engineer, Integration Engineer, Developer, System Administrator and Security Officer during my time at Wellsource.Impact• Created a new SaaS platform that resulted in over $1M in annual revenue one year after launch• New product growth rate was almost 3x that of prior product• Integration features were best in class and included over 50 APIs, SSO, push notification and push reporting• Launched a total of 4 independent products on the newly created platform in 12 months.• Created an internal application that improved efficiency, operational accuracy and gave Wellsource access to data that was previously unusableCustomer Feedback• The Wellsource HRA “is the best HRA UI design they’ve seen”• “Your technical documentation is outstanding”• “You took control of the situation and saved the relationship with my client”

Oversaw all aspects of of the business including sales, marketing, software development, quality assurance, training, technical support and customer service. Responsible for employee development, customer satisfaction, business growth and overall profitability.

Enterprise SCRUM Product OwnerDesigned a world wide enterprise SCRUM operation that included 45 developers, 7 scrum teams in 5 geographies, 4 countries and in 4 different time zones. Defined the roles and responsibilities of the product owners, scrum masters and architects. Defined the work flow from the business owners into the product team. Responsible for long range planning, capacity analysis, and feature prioritization. Responsible for high level long term planning and very low level near term planning. Developed, released, and maintained C# based tools to improve the planning efficiency in the organization.Process Improvement ChampionImplemented both agile and CMMI type process improvements across the division and business unit. Organized a team of process improvement champions which in turn drove process improvement initiatives into their teams. Collected process improvement indicators. Set the overall process improvement direction, defined the objectives and measured our progress. Reported progress to the general manager and his staff.Requirements EngineerWorked with customers to define product requirements which included feature prioritization, schedule and non-functional requirements. Presented requirements to the development team and worked with them to determine the project feasibility and respond to the customer’s request.SCRUM MasterImproved the SCRUM implementation of a struggling team by training them on SCRUM principles, running the daily meetings, coaching the product owner and architects and meeting with them prior to the planning meetings. Introduced them to the concept of long range planning for agile teams.Validation EngineerDeveloped focused tests to exercise new and legacy silicon hardware features. Developed and executed test plans. Developed project plans. Developed database front and back ends. Developed an automation application to rapidly test software in an execution environment.

Product EngineerSupported new product introduction activities for semiconductor capital equipment. In charge of manufacturing support and process development for the robotic wafer handling subsystem, control PC and system software. Interfaced between the software design team and manufacturing. Wrote many engineering change orders, work instructions and standard operating procedures.Production ManagerManaged 8 technicians and 4 assemblers, scheduled activities, oversaw training, performed performance reviews. Responsible to the business unit for order fulfillment. Ran daily manufacturing meetings with the technicians, logistics, purchasing, development and engineering. Coordinated all aspects of production.Automation EngineerResponsible for designing, implementing and validating an automated emitter processing system. Trained technicians and developed work instructions. Wrote 10,000+ lines object oriented of code that interfaced with 20 different peripherals.

Developed software tests to validate operation of a dual processor system with a custom FPGA interface. Exercised all FPGA control registers and validated output for proper function. Validated information transfer to and from the FPGA. Wrote an intensive DMA test which uncovered a circular buffer issue in the FPGA. Designed a test environment to enable thorough testing of the dual processor system. Troubleshot errors to determine if the problem was in the system software, the DSP software, or the logic of the FPGA. Worked with the FPGA designer to route additional signals into a register that could be read by software to assist in troubleshooting.Designed tests from design specifications and processor documentation. Tests were written in C and assembly language. Worked with VxWorks and RTEMS real time operating systems. Characterized printer failures statistically. Validated software fixes. Interfaced with remote software development team. Transferred code improvements from an existing product line to a new product.