Triana Dorland Email & Phone Number

Boynton Beach, FL, US

Boca Raton, Florida

• Core responsibilities included account growth and retention, strategy mapping, account penetration, customer relationship management, and business improvement initiatives.
• Serve as a liaison and consultative partner post-sale to Modernizing Medicine Enterprise clients. Manage all matters relating to customer success including but not limited to renewals, escalations, billing, defining.
• Proactively identify risks to the customer achieving their stated business goals and work with the product team to build a risk mitigation plan.
• Provide relevant recommendations to clients using best practices and published benchmarks that will lead to greater client efficiency and success.
• Conduct weekly, monthly, and quarterly business reviews (QBR's) with C-level executives which provide product roadmap updates, KPI measurements and analysis of client’s business growth/strategies to expand on.

Delray Beach, Florida

• Implemented, monitored, and facilitated the customer’s adoption of our product and services including Telehealth and Remote Patient Monitoring at a national level to Health Plans, Managed Care and Hospital.
• Identified the needs of new and existing customers through effective sales strategies and Need Analysis process. Coordinated with healthcare executives their telehealth program, timeframe, budget, clinical workflows.
• Cultivated and secured relationships with qualified targeted healthcare decision makers to increases market penetration and revenue opportunities that resulted in exceeding sales goals.
• Collected and analyzed hospital readmission and claims data points to prove the ROI to Health Plans, Managed Care, and Hospital organizations. Collaborated with the clinical leadership team in the designing of.
• Implemented and trained physician and clinical staff on medical devices utilization and software application integrations to seamlessly complement their day-to-day clinical operational management.

Wichita, Kansas Area

• Designated sales specialist for Pulse within the vascular, general surgery and neurosurgery medical fields. Consulted on developing best practices for creating and maintaining efficient office workflows while.
• Identified and qualified quality sales opportunities within assigned region territory by providing a consultative and value-added selling approach to develop relationships.
• Negotiated contractual terms and conditions, and worked with the company’s internal teams in the implementation, data conversion and interface to ensure optimal client-specific software solutions.
• Called on small and multi-physician groups, surgery centers and hospitals, gather sales intelligence and drove leads to the product demonstration stage of the sales cycle. Created individualized lead generations.
• Consulted and negotiated with physicians and healthcare administrators on the benefits of outsourcing claim processing and patient collections for higher reimbursement from payers and how to qualify for government.

Delray Beach, FL

• Developed, managed and planned appropriate regulatory sales and marketing strategies to support new product launch, sales goals and promotional materials that assist in presenting the value proposition. Sales and.
• Created marketing collateral, managed online and event marketing campaigns, and coordinated all promotional and clinical trial activities.
• Participated in the ongoing analysis of new and existing markets, competitive trends and industry developments.
• Coordinated, prepared and executed the development of regulatory compliance and quality control management documents with the cross-functional team for FDA regulatory submission. FDA clearance added $4.2M to the.
• High level of interaction with R&D, regulatory and clinical research functions to determine new product development strategy from product inception to market launch. Created and administered the work of others within a.
• Provided input and comments to regulations and standards which may affect the company’s products and services. Trained on regulatory requirements and issues to company personnel to assure compliance

Pompano Beach, FL

• Identified acquisition, the merger of new business opportunities and initiated action plans to approach and secure new business accounts. Acquired six-figure accounts within the first three months.
• Solely launched new products into the marketplace increasing quarterly sales from 1,000 to 3,000 units.
• Executed aggressive sales, marketing, and pricing strategies to maintain a competitive edge and maximize profits on new and existing product lines.
• Ranked #2 of sales force, achieving 112%Q1, 107% Q2, 120% Q3 and 111%Q4 representing $1.5 million in sales.
• Planned and prioritized sales activities (generating sales leads, soliciting new accounts, face-to-face meetings and presentations, increasing services provided to current accounts, and aggressive cold calling) in.

Miami Gardens, FL

• Developed and managed tiered premier product categories, (Executive Suites, Suite 244, Legends, Field Club Seats, Field Group Seats and Club Seats) representing sales of over $35 million annually.
• Exceeded department sales in 2005, accounting for 60% of revenue goal for $2,100,000 and in 2006, accounting for 70% of revenue goal for $2,300,000. Increase profit by over $1,000,000 on a consistent basis.
• Acquired a diversified portfolio of over 4000 accounts that included companies within the Healthcare Industry such as HCA- East Florida Division and Blue Cross Blue Shield through identification of unique business.
• Identified low performing territory areas and restructured marketing mix to accommodate consumer buying trends, maintaining a steady revenue gain at an average of 18%+ over a six-year period from 2002 to 2008.
• Created and implemented cross revenue opportunities by cultivating strong strategic relationships with clients. Generated the highest volume of new accounts companywide since joining the sales team in 2002.
• Honored as the company’s highest performing Manager with respect to quota three times in 2005, five times in 2006 and seven times in 2007.