Global Operations Manager - Hpc Cloud
Current
Dec 2022 - Present
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Tiago Ribeiro Email & Phone Number
Global Operations Manager - HPC Cloud
at
DUG
1 work email found
@dug.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Operations Manager - HPC Cloud
Location
London, England, United Kingdom
Company size
Who is Tiago Ribeiro? Overview
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Quick answer
Tiago Ribeiro is listed as Global Operations Manager - HPC Cloud at DUG, a with 318 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at dug.com and a matched LinkedIn profile for Tiago Ribeiro.
Tiago Ribeiro previously worked as Global Support Lead at Dug and Senior Support Geophysicist at Dug. Tiago Ribeiro holds Master'S Degree, Geological Engineering Branch Geological Resources, 17 ( 0 - Worst, 20 - Best) from Universidade De Aveiro.
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*@dug.com
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Profile bio
About Tiago Ribeiro
Global Operations Manager with a strong focus on the IT & Energy Sector (O&G & Renewables), specialising in Cloud Solutions, High-Performance Computing-as-a-Service (HPCaaS), and Software-as-a-Service (SaaS). As a Global Operations Manager in DUG HPC Cloud for SW & HPCaaS, I am actively involved in driving operational excellence and client support to deliver a high-quality service: * Management of DUG Insight software customers in DUG HPC Cloud * Proactively engaging with new and existing customers through regular outreach initiatives. * Optimise delivery and execution of operations and client support by collaborating with cross-functional teams, including Software & Geophysical Support, R&D, Software Development, Platform Development Team, IT, HPC Experts, Finance, Marketing, Commercial and Legal. * Strategic resource management for DUG HPC Cloud and SaaS, driving optimal efficiency and delivering a seamless production experience for customers * Lead end-to-end software evaluation projects, steering the process from proposal creation, initial onboarding to successful delivery and final reviews. * Delivering comprehensive technical and non-technical reports to peers and executive management, encompassing critical insights on client feedback, software features & applications, market trends, competitive analysis, sales & resources forecast.Key Skills: > Global Operations Management > Cloud & High-Performance Computing-as-a-Service (HPCaaS) > Software-as-a-Service (SaaS) > Process Improvement & Optimization, Metrics and KPIs > Strategic Planning & Execution > Cost Control & Budgeting > Customer Relationship Management > Customer Success & Satisfaction > Team Leadership, Collaboration and Development > Quality Assurance & Compliance > Market Trends & Innovation > GeophysicsExperience Geophysicist: - Over a decade of seismic data processing and project management experience - Seismic data processing: Marine, Land, OBS and (U)UHRS - Conventional O&G as well as Renewables Sector (Wind Farming)
Listed skills include Seismology, Geophysics, Seismic Processing, Earth Science, and 16 others.
Current workplace
Tiago Ribeiro's current company
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11 roles
Tiago Ribeiro work experience
A career timeline built from the work history available for this profile.
Global Support Lead
Global Support Lead taking a supervisory role for the Global Support team providing geophysics and software support to DUG Insight users. Managing a team across 4 continents. Work closely with other departments and teams such as Software, Research & Development, Business Development and Technical teams.Responsible for the Support team’s efficient tickets triage and closure. Ensure consistency of service by creating and routinely updating procedures and best practices for the Support team. Perform Software testing and diagnosis, as well as taking an active role in creating and updating best practices (technical and non-technical) pages. Proficient in using Zendesk, JIRA and Confluence platforms.Actively contribute to the DUG McCloud operations. Assisting in building DUG’s McCloud client base, performing software demonstrations, and managing and carrying out training and software evaluations.
Aug 2021 - Dec 2022
Senior Support Geophysicist
Jan 2021 - Jul 2021
Senior Geophysicist
Oct 2016 - Dec 2020
Senior Geophysicist
Apr 2015 - Oct 2016
Project Geophysicist
Jul 2013 - Mar 2015
Geophysicist
Nov 2011 - Jun 2013
Research Student
- Planning and execution of high-resolution seismic (Chirp Sonar) and Side Scan Sonar acquisition surveys;- Acquisition and processing of mono- and multichannel seismic marine data;- High resolution seismic (Chirp) and Side Scan Sonar processing and interpretation;- Seismic data processing using Seismic Processing Workshop (SPW), ProMAX-2D and RadExPro;- 2D/3D Seismic interpretation using the Kingdom Suite package;
Dec 2008 - Oct 2011
Master Thesis
The main objective of this work was the detailed re-processing and interpretation of the multichannel seismic data acquired during the BURATO4240 scientific survey carried out in the scope of the research project “Proyecto da morfoestructura singular da marxe continental occidental da Galicia coñecida como O Gran Burato”. The re-processing of the seismic data included: geometry assignment and statics correction; amplitudes corrections; a more detailed velocity analysis; deconvolution; multiple attenuation with Radon Demultiple; pre-stack time migration; post-stack migration; bandwidth extension.The seismic data processing was performed with Seismic Processing Software (SPW) software, and the package Kingdom Suite was used to perform the seismic interpretation.
Oct 2010 - Sep 2011
Short-Term Contract
Seismic processing and interpretation of a 2D Multichannel seismic dataset acquired offshore Spain.
Apr 2011 - Aug 2011
Research Grant Fellow
Dec 2008 - Dec 2009
Team & coworkers
Colleagues at DUG
Other employees you can reach at dug.com. View company contacts for 318 employees →
JV
John Van Kampen
Colleague at DugPerth, Western Australia, Australia
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MP
Michael Perry
Colleague at DugGreater London, England, United Kingdom
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KL
Kenneth Lim
Colleague at DugSingapore
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MV
Mike Varner
Colleague at DugHouston, Texas, United States
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NS
Naila Samai
Colleague at DugUnited States
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JS
Julian Sherriff
Colleague at DugDartford, England, United Kingdom
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H'
Hafiz 'Ilmi Rosdey
Colleague at DugWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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MA
Murshid Azman
Colleague at DugAmpang, Selangor, Malaysia
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DC
Dinesh Charan
Colleague at DugJaipur, Rajasthan, India
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RE
Ryan E Liang
Colleague at DugWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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John Van Kampen
Colleague at DugPerth, Western Australia, Australia
View →
MP
Michael Perry
Colleague at DugGreater London, England, United Kingdom
View →
KL
Kenneth Lim
Colleague at DugSingapore
View →
MV
Mike Varner
Colleague at DugHouston, Texas, United States
View →
NS
Naila Samai
Colleague at DugUnited States
View →
JS
Julian Sherriff
Colleague at DugDartford, England, United Kingdom
View →
H'
Hafiz 'Ilmi Rosdey
Colleague at DugWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
MA
Murshid Azman
Colleague at DugAmpang, Selangor, Malaysia
View →
DC
Dinesh Charan
Colleague at DugJaipur, Rajasthan, India
View →
RE
Ryan E Liang
Colleague at DugWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
2 education records
Tiago Ribeiro education
Master'S Degree, Geological Engineering Branch Geological Resources, 17 ( 0 - Worst, 20 - Best)
Bachelor'S Degree, Marine Sciences
FAQ
Frequently asked questions about Tiago Ribeiro
Quick answers generated from the profile data available on this page.
What company does Tiago Ribeiro work for?
Tiago Ribeiro works for DUG.
What is Tiago Ribeiro's role at DUG?
Tiago Ribeiro is listed as Global Operations Manager - HPC Cloud at DUG.
What is Tiago Ribeiro's email address?
AeroLeads has found 1 work email signal at @dug.com for Tiago Ribeiro at DUG.
Where is Tiago Ribeiro based?
Tiago Ribeiro is based in London, England, United Kingdom while working with DUG.
What companies has Tiago Ribeiro worked for?
Tiago Ribeiro has worked for Dug, Cgg, Cggveritas, and Universidade De Aveiro.
Who are Tiago Ribeiro's colleagues at DUG?
Tiago Ribeiro's colleagues at DUG include John Van Kampen, Michael Perry, Kenneth Lim, Mike Varner, and Naila Samai.
How can I contact Tiago Ribeiro?
You can use AeroLeads to view verified contact signals for Tiago Ribeiro at DUG, including work email, phone, and LinkedIn data when available.
What schools did Tiago Ribeiro attend?
Tiago Ribeiro holds Master'S Degree, Geological Engineering Branch Geological Resources, 17 ( 0 - Worst, 20 - Best) from Universidade De Aveiro.
What skills is Tiago Ribeiro known for?
Tiago Ribeiro is listed with skills including Seismology, Geophysics, Seismic Processing, Earth Science, Geology, Seismic Imaging, Spw, and Seismic Intepretation.
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