Teacoa Rushton Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Design original custom necklaces, bracelets, and earrings. Identify and forecast market jewelry trends and arrange materials accordingly. Direct one on one engagement with customers to ensure their requirements are met to the highest standard. Assists with customer jewelry selection by providing a body of knowledge on material, color, and various skillset in jewelry technique. Develop new Jewelry collections, perform repairs, and supervise all phases of production. Maintain customer loyalty and participate in various art festivals, workshops, and social engagement events. Fashioned all physical products while developing all marketing and digital engagement material using social media and email. Oversee all products sales and customs orders.

Fort Worth, Texas

Led a team of over 40 volunteers per night, ensuring seamless event operations by effectively delegating tasks and fostering a collaborative environment. My leadership contributed to consistently smooth and successful events, enhancing guest satisfaction.Enhanced guest experiences by proactively addressing concerns and creating a welcoming atmosphere, aligning with the organization's mission and significantly boosting positive feedback and repeat attendance.Developed and delivered comprehensive training programs for front-of-house staff, improving operational efficiency and ensuring a high standard of guest service across all events.Orchestrated special events, from volunteer briefings to ticket scanning, ensuring flawless execution and contributing to the overall success of high-profile performances at Bass Hall and Maddox Muse Center.

Fort Worth, Texas

Education and public relations: Provide tours with full knowledge and expertise of The Bass Performance Hall in Fort Worth and Performing Arts Fort Worth and their resident companies.Serve and assist Performing Arts Fort Worth patrons and guest at the Bass Performance Hall, Van Cliburn recital hall, The McDavid Studio and various facilities that support an array of performance and special events.

Grapevine, Texas, United States

Served as the initial point of contact for passengers, managing check-in and baggage processes with precision and empathy, contributing to a smooth and stress-free travel experience.Maintained on-time departures by efficiently operating the jetbridge and coordinating with multiple departments, ensuring punctuality and enhancing the airline's operational efficiency.Responded swiftly and effectively to security and emergency situations, utilizing advanced training to ensure the safety and well-being of passengers, which led to positive commendations from both customers and colleagues.

Dallas-Fort Worth Metroplex

Delivered information in compliance with the Department of Transportation, American Airlines, OneWorld, and Joint Business Partners policies for booking flight reservations. Resolved any customer inquiry efficiently and professional fashion. Formed relationships and sustained rapport with high-value customers utilizing enhanced concierge and customer service. Informed on current and upcoming American Airlines products and assimilated new ideas efficiently.

Dallas, Texas

Resolved customer inquiries with professionalism and speed, maintaining a high satisfaction rate and contributing to Delta’s reputation for exceptional customer service.Built and sustained relationships with high-value customers, offering personalized concierge services that enhanced customer loyalty and increased repeat business.Outperformed sales targets, consistently reaching $100K in monthly sales and being recognized as “Most Likely to Become a Manager” by peers, which underscored my ability to drive results in a competitive environment.Motivated and supported peers as a Peer Support Champion, fostering a positive work environment and providing essential mental health resources that improved team morale and productivity.

Southlake, Texas

Facilitated in-depth discussions on international markets, fixed income, and equity, providing clients with valuable insights that helped them make informed investment decisions.Maintained a 90% Net Promoter Score on calls and emails, reflecting my commitment to delivering exceptional service and building trust with clients.Generated $7.2 million in business lead referrals, significantly contributing to the company’s growth and demonstrating my ability to drive business success through client relationships.

Fort Worth, Texas, United States

Instructed and provided tutoring for 9th - 11th graders in Biology, Chemistry, Algebra I & II and Geometry during summer school. Planned lessons to high school students in mathematics. Assisted students with TAKS, ACT and SAT Prep. Collaborated with various teachers and administrators for several 9th-grade enrichment camps.

Fort Worth, Texas

Worked as a liaison for student’s academic interest. Assisted in training new tutors throughout the year. Provided on-site coaching to ensure best practices are being utilized. Mediated students with various subjects, from math to language arts by working on critical thinking. Planned lessons to high school students in mathematics. Conduct tutorial sessions in all areas.Facilitated mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation. Guided students with TAKS, ACT and SAT Prep.

Fort Worth

Prepared and provided students with the essentials and methodologies to take the Texas Assessment of Knowledge and Skills Test.

General Studies

Computer Science

Activities and Societies: National Society of Black EngineersStudied Computer Science

Diploma, General Studies

Activities and Societies: Dunbar high school marching band, Junior Statesmen of America, Dunbar High School Step Team