I am a driven, hardworking and self-motivated professional with a passion for building successful teams and delivering exceptional customer service within the financial industry.Within my present role at TAL Insurance, I have managed to develop from Claims Service Consultant to Senior Claims Service Consultant and now Claims Intake Team Manager within the short space of two years. This has been largely due to my self-directed learning, effective interpersonal communication, strong work ethic and dedication to achieving career and business objectives.In my current role, I have managed to build a team of successful claims and customer service professionals with the employment of my significant customer service and sales expertise and experience from over 15 years in the customer service and financial industry, my academic knowledge and applications from my degree in Commerce and Arts majoring in Economics and Marketing and my time as a self employed marketing and fitness professional.With a combination of all of these strengths, I look forward to continuing to grow and develop as a leader within TAL, with the goal of continuing to work toward and achieve strategic objectives and master my knowledge and understanding of the life insurance and financial industry.