Teaghan Bonello Email & Phone Number

Melbourne, Victoria, Australia

- Individual and team coaching and development- Managing complaints and complex issues- Optimising team performance- Strategic innovation and implementation- Human resource management- Engaging and collaborating with stakeholders and business partners- Ongoing leadership skill development- Developing and implementing plans to support business goals- Aligning management with business values and objectives- Implementing, monitoring and analysing change and effectiveness programs- Delegating and assigning tasks for business effectiveness- Managing the team with enthusiasm, empathy, dedication and resilience- Providing support and stability for the team during challenging or turbulent times<- Acting as an advocate for the team in business decisions- Utilising and interpreting business systems and data to best support and improve team performance- A thorough understanding of claims management frameworks, systems and procedures- Understanding, aligning and enforcing insurance legal and regulatory frameworks- Supporting the health and wellbeing of the team

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

A Self Employed Marketing and Human Resource Development Role involving the following:- Website Development and Editing- Business and Marketing Plan Development- Market Research- Social Media Marketing- Email Marketing- Search Engine Optimisation- Personal and Business Branding- Logo and Promotional Material Design- Cover Letter and Resume Design and Editing

Melbourne, Victoria, Australia

Cheltenham, Vic

- Assisting customer enquiries- Processing banking transaction for clients- Querying customer's banking needs- Referring customers to Personal Bankers and Banking experts where required- Processing customer requests- Managing foreign exchange - Customer service- Working closely with the team and Management in customer improvement programs- Processing money transfers and organising collections

Mulgrave Vic

- Inbound/Outbound customer interactions- Strong knowledge and application of NRMA, RACV and other IAG Insurance company policies- Providing high level customer service- Administrative duties- Advanced knowledge and application of Microsoft Office, computer technology, E-mail and Internet services- High level interpersonal communications abilities- Excellent active listening skills- Regular internal correspondence to other business departments

Melbourne, Australia

- Devising and instructing training programs for clients- Health, fitness and nutritional guidance- Client training and fitness development- Providing high quality customer service and customer relationship development- Organisational and self marketing- Developing mutually beneficial organisational partnerships- Ongoing research and development- Online and social media marketing- Client support and counselling

Newtown, Nsw

- Superior knowledge of footwear brands, trends and technology- Merchandising- Stocktake and stock replenishments- Cash handling- Customer service- Customer rapport building and relations- Abiding of strict sales procedures- Up-selling and cross-selling- In-store marketing- Administration- Reception

- Customer service and relations- Up-selling and cross-selling- Adherence to set sales procedures- Telstra contracts and superior knowledge of their operations, pricing and products- Administration- Stocktake and stock replenishment- Customer rapport building- Adherence to set budgets and sales targets- Superior knowledge of Microsfot Office- Superior knowledge and interaction with internal systems- Repairs and returns

Erina Fair, Nsw

- Selling, up-selling and cross selling Virgin mobile products, services and other complimentary products- Achieving set sales targets individually and as a store- Multi-tasking and multi-selling while maintaining superior customer service- Customer rapport building and complaint handling- Delivering exceptional customer service at all times- Store merchandising, cleaning and maintenance- Stock control, invoicing and delivery- Staff training, motivation and development- Marketing and building external organisational partnerships- Adhering to set sales procedures to maximise sales opportunities- Reception and administration duties- Utilisation of Microsoft Office and advanced computer skills for marketing and presentation purposes- Handling inbound sales and customer service enquiries- Ensuring customer service satisfaction- Advanced knowledge and application of Customer Service Systems- Ongoing training and self-development- Returns, refunds and exchanges- Repair authority, processing and maintenance- Technical, logical problem solving

Bachelor Of Arts/Bachelor Of Commerce, Economics/Marketing, Distinction Average

Activities and Societies: Volunteer Work- Mary Mackillop Centre, North SydneyMarketing: - Principles of Marketing - Marketing Research.

Certificate Iii In Financial Services, Financial Planning And Services, Distinction

Building knowledge of Insurance operations through ongoing study and practical experience.

Certificate 3/Certificate 4, Fitness Instructor/Personal Trainer, Master Trainer

Knowledge of: - Body systems and operations - Stretching techniques - Cardiorespiratory and muscular exercises and techniques - Client.