Teah Griffin Email & Phone Number

Remote

Clayton, Missouri, United States

Clayton, Missouri, United States

•Maintain a comprehensive knowledge of annual report requirements for each state and collaborate with peers and management to continuously improve (e.g., accepting critical feedback and implementing suggestions)•Coordinate and manage the completion of customers compliance work prior to the established due dates, use high level of attention to detail to successfully progress multiple projects/orders through their lifecycle simultaneously, liaison with business partners and vendors to ensure all work is accurate and on time and escalate issues that require additional expertise or authority (e.g., business partner performance, customer out of contact)•Utilize a consultative customer service approach to understand and resolve customer issues, identify customer needs, provide answers to questions about CT products and services and advances sales opportunities to the sales team•Manage financial transactions to ensure fair and accurate billing•Participate in organizational activities to meet or exceed company objectives and represent Wolters Kluwer within the industry

Clayton, Missouri, United States

• Organize and manage tryouts and clinics for more than 100 high school students • Run daily practice and conditioning for a squad of 17 students• Supervise and Support school events such as sporting contest, pep rallies and assemblies.• Plan and execute fundraising events. • Manage day-to-day communication with parents and students.• CPR, First Aid and AED Trained

We photograph weddings, engagements, family events, sports teams and live bands.

• Scheduled and executed all training classes in sales, photography, and guest service held for 17 Saint Louis locations.• Provided follow up support to managers, team members and the District Manager after the classes were finished. • Served as Interim District Manager for a three-month period executing all of my regular duties as well as that of acting District Manager. • Worked effectively with team members on achieving results and measuring success. • Helped to develop and implement a new sales process company wide resulting in a 20% sales average increase.• Managed day-to-day operations in a retail portrait studio including staffing, guest service, and sales.• Planned all local marketing, signage and cross promotion with other businesses.• Photography published multiple times in marketing and inter-company publications. • Handled inventory, money transactions, supply orders and all human resource procedures.• Was responsible for recruitment, interviewing, onboarding and performance management of a staff of up to 25. • Set up and worked recruitment events such as college visit and job fairs, hosting on site interviews and recruitment activities.• Successfully mentored and coached studio team members and fellow managers for improved performance, several times resulting in that person’s career advancement.• Worked with other leaders in a host store environment with ease.

Greater St. Louis Area

Bachelor Of Arts (B.A.), Corporate Communications, 3.92

Activities and Societies: LCIE Program, Graduated Spring 2015 3.92 GPA IN LCIE PROGRAM

Theatre, English

Activities and Societies: Phi Mu