John Best Email & Phone Number

Jackson, Mississippi, United States

Architect and support automation solutions for enterprise corporations and government

Remote

Ridgeland, Ms

Successfully designed and created two new departments for DTI Data that were profitable their first yearExchange Recovery and Maintenance Division:Provide support for Microsoft Exchange 5.5, 2000, 2003 and 2007 to companies ranging in size from small businesses (less than 25 users) to enterprise corporations with up to 15,000 usersPlan upgrade paths for companies migrating from Exchange 5.5 or 2000 to Exchange 2003 and 2007 and provide technical expertise during the migration processRecover mailbox data from corrupt Exchange databases, from failed RAID 5, tapes (DLT, DDS, LTO, Travan, AIT), NAS devices, virtual file systems, servers, etc. Networking Services Division:Provide IT consultation and support to businesses of various industries (Doctors offices, Lawyers offices, Financial and Investment firms, etc. )Design, install, administer and support IT infrastructureMicrosoft Windows Server 2000, 2003, 2008 and Active DirectoryMicrosoft Exchange Server 2000, 2003 and 2007Microsoft SQL Server 2000, 2005Site to site VPN tunnels, remote user VPN connectionsWindows Server 2003 terminal servicesCisco 2600, 1700, 3600 series routersFinancial applications (Bloomberg, Schwablink, Portfolio Center, QuickBooks Pro)Web Servers (IIS, Apache, WebLogic, PHP, ASP, HTML, CSS)Design and implement plans for disaster recovery, high availability, replication, archiving and complianceAdminister DTI Data's web serversRedhat Enterprise Linux 3ES running Apache, MySQL, Sendmail, PHPWindows 2003 Server R2 running Ipswitch IMail server 2006 and IIS 6.0Migrated DTI Data's servers to virtual servers using VMware ESXi 4.0Replaced antiquated phone system with Asterisk VoIP PBX

Designed and integrated solutions to add new sites to Windows Active DirectoryManaged Microsoft Exchange 2003 servers for multiple sitesDesigned, installed, upgraded and supported links to multiple offices as well as partner companies utilizing a variety of different technologies including Cisco Pix, Checkpoint NG, IPSec tunnels and remote user VPN connectionsGrew PC department of Knight Enterprises into a full scale IT service provider, increasing profits well over 400%Developed new VoIP business solutions provider division for Knight EnterprisesDesigned and built backend VoIP servers carrying SIP trafficResearched and developed integration solutions for business's PBX systems

Installed and supported commercial customers of Roadrunner high speed internetProvided onsite support for many small to medium sized businesses with monthly maintenance contractsDesigned Microsoft Active Directory and Microsoft Exchange solutionsDesigned disaster recovery and backup proceduresProgrammed Cisco routers to link offices with T1 leased lines, site VPNs, remote user VPNs, Network Address Translation, Quality of Service, Telephony and other functionsMaintained internal network for PDISProvided support for other field techniciansProvided assistance to other technicians attempting to become Microsoft and Cisco certified resulting in each technician achieving a certification of MCP, CCNA or MCSE

Designed, implemented and supported local area networks, virtual private networks, and customized internet solutions for businesses and home usersDesigned and installed networks across the country for a partner company offering documentation database solutions to medical officesMaintained and administered American Compusystems' local area networkProvided tech support to end users and other techniciansInstalled Category 5 cabling, equipment racks, routers, switches and other networking hardware

Information Systems Technology

Information Systems Technology