Joseph Joyce Email & Phone Number

Greater Los Angeles Area

Co-Founded a small startup technology consulting company specializing in building data management, financial consolidation, and reporting applications for private equity firms. Primarily responsible for Product Design, Information Technology, Marketing, and Product Development while also assisting in Sales as needed.• Implemented technology solutions for the business including network storage devices, cloud based virtual servers, and remote desktops.• Designed and built three primary software applications for data management, financial consolidation, and portfolio company monitoring, including design and implementation of data storage structures, report writing, and design and implementation of multiple integrations with third party APIs.• Designed company branding and logo, designed and built company website, marketing materials and videos, and developed campaigns for Google and LinkedIn marketing.• Implemented and maintained client servers hosting the reporting application from initial server setup and security to ongoing maintenance and product upgrades.

Closely partnered with the Business, Marketing, and Partner Management teams to review prospective integration vendors, develop integration strategy, and drive development of strategic partnership integrations. Collaborated with cross-functional development teams to ensure that business stakeholder needs are met and ensure efficient communication between business and development teams.Developed a new scoring model to allow for objective measurement of prospective vendors to ensure resources are focused on adding value to the system and to clients. Used the scoring model to analyze over 35 prospective partnerships.Developed a new Vendor Management system for the Strategic Partnership Manager that consolidated data housed across multiple locations into a single system. Developed automation and best practices that reduced time spent entering data by 200% and eliminated data mismatches.Developed business and product requirement documents for multiple high priority strategic projects.

Promoted to drive implementation of a new Integration Success team focused on partnering with clients and vendors to gather user needs and create user stories for Integration features. Presented client and partner requirements to development teams for bug fixes, feature additions, and mapping changes.Developed new team processes and policies that allowed the team to rapidly scale from 2 to 7 members.Developed new integration methodologies that allowed for a large reduction in turnaround time for integration updates from several months to as low as one day.Managed team workloads and assignments for each integration area to ensure team efficiency.

Regularly interfaced with multiple stakeholders and other Product Design Engineers to develop the product roadmap and direct the product vision. Collaborated cross-functionally to develop user stories, product requirement documents, UI mockups, and user acceptance criteria to deliver new features for three major product areas: Third Party System Integrations, Electronic Document Management, and Consumer Portals.Led ideation and development of new vendor integration frameworks that reduced dependency on Software Development resources, increased revenue by 30%, and allowed for a 700% increase in concurrent partner onboarding.Developed a case scoring model that allowed for rapid processing and prioritization of a 5,000 item backlog.Managed the integration and deployment of over 40 third party vendors in various domains including: Property Appraisal, Compliance, Document Generation, Tax Return Verification, and Optical Character Recognition.Designed and drove development of a new billing model that involved redesigning the product to introduce a fully seamless workflow incorporating 3rd party software including compliance auditing, document generation, and appraisal ordering.