Vipin Kumar Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

I provided technical expertise to ensure the smooth operation of CapitaLand's critical infrastructure as a System Engineer at Orient Technologies Pvt Ltd. My responsibilities included managing networks, servers, and vendor relationships, proactively resolving technical challenges to maintain optimal performance.

Gurugram, Haryana, India

I served as a Tier 1 Customer Support Engineer at Biofourmis Inc., Singapore-based locations, during my tenure at Meridian Solutions Private Limited. I effectively utilize workflow management tools such as ServiceNow. My responsibilities include overseeing and maintaining Directory Services, including Okta SSO, JAMF Pro, and Azure AD, to efficiently manage and monitor user access requests, access reviews, and IT support operations.My expertise encompasses a wide range of skills, including proficiency in managing user Accounts, managing printers and Scanners, Microsoft 365, desktop application support (e.g., Slack, Jira, Salesforce, Adobe), MacBook password recovery, File Vault management, remote support, MacOS upgrades, MacBook migrations, VPN configuration, device enrollment in Jamf, profile management, domain join, and configuration using the Command Line. I also excel in managing iPhones and possess a solid understanding of network security practices and antivirus programs.

Gurugram, Haryana, India

As a Tier 1 Technical Support Engineer at Meridian Solutions Private Limited, I was providing support to the company's client and I played a pivotal role in ensuring the seamless operation of critical IT systems. My responsibilities encompassed various facets of IT administration and support, including:Directory Services Management: I expertly maintained the entire Directory Services infrastructure, including OKTA SSO, Jamf Pro, Azure AD, and ADDS, ensuring efficient user access and authentication.Microsoft 365 Administration: I proficiently handled Office 365 administration, demonstrating a strong grasp of Exchange Server, mail flow, SMTP monitoring, reporting, spam filtering, and seamless integration with technologies like ADFS for SSO. Additionally, I provided troubleshooting support for Microsoft Office Suite.Active Directory and Group Policies: I created and managed user accounts and security through ADDS, implemented SSPR, MFA, and Group Policies, and oversaw DNS, DHCP, ADFS, BitLocker, and Windows Server installation and configuration.Comprehensive Desktop Support: I delivered comprehensive hardware, software, network, and server support for Windows, Linux, and Mac devices, ensuring uninterrupted productivity for end-users.Endpoint Management: My experience extended to configuring Intune Configuration Profiles, managing Intune MDM and MAM, and implementing conditional access policies, enhancing security and device management.Windows Upgrade and Patch Management: I successfully executed Windows upgrades and migrations while maintaining a keen awareness of network security best practices and antivirus programs to safeguard the organization's assets.My multifaceted experience in IT administration and support positions me as a valuable asset with a strong foundation in managing complex systems and ensuring operational excellence.

Gurugram, Haryana, India

I served as a Desktop Support Engineer at Elegant Marine Services Pvt Ltd and Fleet Management Limited, located in Gurgaon, Haryana 122002, during my tenure at Corporateneeds24X7. In this role, I exhibited a diverse skill set, specializing in a range of critical tasks:My key responsibilities included:Operating System Management: Proficient in installing, upgrading, and troubleshooting both Windows and Linux operating systems, ensuring seamless functionality.Application Support: Demonstrated expertise in providing extensive support for Microsoft Office suite, Outlook, and Adobe products, resolving application-related issues promptly.User Account Management: Took charge of resetting domain user accounts Password and efficiently managed file and folder permissions, enhancing data security and access control.Backup and Restoration: Responsible for daily tape backup operations and the successful restoration of critical files, safeguarding important data.Software Upgrades: Played a pivotal role in installing and upgrading operating systems and software applications, ensuring up-to-date and secure computing environments.Hardware Maintenance: Coordinated preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals, minimizing downtime and optimizing equipment performance.My time at Elegant Marine Services Pvt Ltd and Fleet Management Limited was marked by my commitment to providing exceptional technical support and maintaining a high level of efficiency in IT operations.

Prayagraj, Uttar Pradesh, India

Installed, upgraded, and verified hardware and software applications.Proficiency in setting up and configuring Office 365 accounts and services for end-users.Managed laptops, desktops, and printers companywide.Follow up with clients to ensure their systems are functional.Hands-on experience with Windows/Linux/Mac OS environments.Performs general preventative maintenance tasks on computers, laptops, and printers.Windows 7-10, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems, etc.

Bawal, Haryana, India

As a Desktop Support Engineer at Hollister Medical India Private Limited, you likely provided technical assistance and support for desktop computers and peripherals. My role may have included troubleshooting hardware and software issues, installing and configuring software applications, and ensuring that desktop systems were running efficiently.

Bachelor Of Technology - B.Tech, Computer Science Engineering

B.Tech in Computer Science Engineering Shrinathji Institute For Technical Education, Meerut, UP 🎓 Pursuing a dynamic and comprehensive.

Diploma Certificate, Computer Hardware And Networking (Adchn)

Diploma in Computer Hardware and Networking | ICNT Academy Private Limited, Kasia Bazaar, Uttar Pradesh | 2022 During my time at ICNT.

Diploma, Electrical Engineering

Diploma in Electrical Engineering | Gandhi Polytechnic Muzaffarnagar | 2019 🔌 Adept in electrical equipment such as AC and DC motors.

Tgm It Freedom Level 1 Certificate, It Infra | Linux Administration | Firewall

🎓 TGM IT Freedom Level 1 Certificate | TGM Infotech Pvt. Ltd. | 2023 I am excited to announce the successful completion of my TGM IT.