Jason Jacobs Email & Phone Number

Oviedo, Fl, Us

Orlando

• Manage facility and infrastructure as well as day to day operations and computer support. Create facility documentation to include building, assets, processes, and manage subcontractor work. • Assist in creation of network policies as well as specification and procurement of computer hardware, network equipment, facility hardware, and servers. Provide consultation to end users across a vast array of issues. • Primary responsibility for over 50 onsite user environment, 25 remote users, and maintaining viability of day to day computer operations which includes application as well as hardware support. • Creation of master facility, subcontractor, computer, application, and network documentation as well as updating.• Creation of Continuance of Business documentation.• Responsible for daily, weekly, monthly, and yearly facility maintenance agenda planning.• Responsible for server and network maintenance and updating. • Responsible for planning and implementation of software deployments and updates.• Responsible for desktop as well as mobile (phone and laptop) configuration and support.• Mobile phone procurement and long term support.• Computer equipment procurement, planning, and deployment.• Responsible for timely response to trouble reports and ensuring a positive end user experience.• Creative resolutions to difficult scenarios.• Support of multimedia presentations as planned. • Critical response to facility, network, or computer issues 24/7.• First responder for police and facility issues.• Primary contact for all subcontractor, payments, and negotiations of contracts.

Orlando, Florida Area

As Editor In Chief I oversee all publishing, marketing, and editing of content on the site. I am responsible for SEO optimization, training all staff, managing client relations, contacting vendors, and creating new content for subscribers. I also test, analyze, and review consumer electronics, hardware, and software for publication on the website. Additionally I attend major global conferences, news events, and provide coverage for editorials.

Computer Specialist 4/08-5/13University of Central Florida/ Burnett School of Biomedical Sciences, Orlando, FL • Manage users, computers, and network environment in 5 different facilities across four locations. Responsible for prioritization and timely response to people and issues for all computer related issues. Installation of computers and customization for end users needs from ordering process to setup. • Assist in creation of network policies as well as specification and procurement of computer hardware, network equipment, and servers. Provide consultation to end users across a vast array of issues. • Responsible for over 400 user environment, over 12 different labs, 20 different specialized biomedical computer related hardware, and over 400 PC and Apple computers.• Assist in management of domain, users, system and software deployment. Supervise and coordinate Polycom video teleconferences across multiple sites• Deployment of servers, printers, systems, and security• Maintain MS Server 2003 and 2008 Servers• Specify PC hardware and software for purchasing• POC for Dell calls and maintenance• Troubleshoot PC and Apple Devices• Configure Outlook clients on desktops, mobile devices, and laptops• DNS, TCPIP, and Backup Configuration• Install and configure video systems for PtP video calls• Resolve issues surrounding unique and proprietary hardware• Ghost Backup and Restoration• Install and migrate users from Novell to Outlook• Install Office and configure• Primary desktop tech in charge of migration to Windows 7 • Virus removal and troubleshooting• Upgrade PC’s and Laptops• Service BSL3 (Biosafety Hazard Level 3) Lab hardware• Ensure long term serviceability of all computers and network systems• Responsible for research and recommendation for wide range of hardware and software solutions• Create and deploy new user groups, containers, group policies

Orlando, Florida Area

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