Terry Gluff Email & Phone Number

Waukesha, Wi, Us

Madison, Wi, Us

project role consisting of setting expectations properly, and implementing solutions for clients

Madison, Wi, Us

Performed Network Administrator like responsibilities on a recurring timeline for clients assigned to me.Responsibilities included but were not limited to;- Regular maintenance- Troubleshooting- Service Implementation- Documentation

Franklin, Wi, Us

At Xanook our main focus is I.T. SecurityWe start by assessing your environment (business/residential) and see what is happening in your world of technology. We then assess this information to determine your attack surface and come up with solutions to protect you and your information.-Optimize, stabilize and secure your existing network-Add new PNP devices to network with full security awareness-Wireshark packet sniffing to detect possible intrusions/realtime packet monitoring-Protect machines from the network as well as protect networks from attackers-Computer performance monitoring-recommendations for technology upgrade -Budgeting for business/residential to ensure everything is up to date-Website/E-mail hosting-NIST, HIPPA, PCI security is a must in everything we do-Penetrate existing networks before and after improvements-Fully documented security reports

Milwaukee, Wisconsin, Us

At PC LAN Services I take on the roll of System Administrator within a team of members. We assess an environment and it's needs. We put solutions in place to ensure the customer has a proper running network and then maintain this network.My primary responsibilities include:- Learning customer custom software and implementing stability- Managing of PBX VoIP phone systems- Maintain and implement network infrastructure (VLan, AP, managed/unmanaged switches)- Implement and test security systems- Create budgeting structure for clients- Create and manage cloud infrastructure (internally and externally)- Configured routers (sophos, sonicwall, cisco) with site-to-site vpn as well as client vpnMy secondary responsibilities include:- Managing employees and reviewing logs- Managing ticketing system and ensure proper solution is met- Implementing new features to existing applications- Implementing new programs in to production- Designed email signatures and worked with the webpage

Litigation Support / Internal & External Networking- Increased security of overall systems with VPN & TS gateway- Set up and configured Print Server and Image deployment- Added redundancy to AD, DNS, DHCP- Created SQL script to provide solution for SQL failover- Performed regular packet inspection of .pcap files- Performed remote troubleshooting&&- Retrieved case sensitive files from PCs for law firms- Edited and created metadata for files- Endorsed, OCR'd and printed client files- Exported case files for summation and concordance- Performed custom tab printing, book binding and assembling of projects

- Scan/copy documents. - Quality check scanned in documents- Assemble projects

- Roofed Rubber, Modified, 3 tab and dimensional- Took charge of ground guys/laborers- Set up materials and move to proper location- Assisted in tear off and shingling

Boston, Ma, Us

- Outbound and Inbound sales for cable, internet and telephone- Troubleshooting customer issues- Performed to reach the top 5 of sales for 3 months consecutive and #1 multiple timesThis position was disrupted when they lost Time Warner Ohio (my inbound location) and refused to up-train me for inbound in other platforms.

Associate'S Degree, Network And System Administration

Associate'S Degree, Network And System Administration

Associate'S Degree, Network Administration And Information Security