Ted Chaney Email & Phone Number

Supply Chain Risk Management (SCRM) process in support of NASA’s Supply Chain Risk Management program. Review for accuracy all IT PRs to ensure the PRs are completed properly, verifying proper IT material groups are used, and if applicable, appropriate waivers and authorization numbers are included in the PR header as applicable.Request vendor quotes as.

United States

Makes independent Decisions for proposals and provide Purchase Requisition guidance as needed.This position provides acquisition life-cycle management for various contract(s) in support of NASA programs and projects.Coordinate with customers on requirements development, specifications, market research, funds tracking, documentation of contract(s).

Suffolk, Virginia

Serve as IT Help Desk support for Library System.Manage multiple related I.T Projects.Build relationships with vendors.Adminstator for ILS and other Library Software.Manage Mobile Wireless Internet System.Maintain Library's Network.Maintain Library' Website.Maintain functionality of all library technology.Configure and set up new library.

Virginia

• Work with management team to develop and evaluate standards for operations
• Organize meetings with store managers and staff to discuss day to day operations
• Creates and revises Retail Store systems and procedures by analyzing operating practices, recordkeeping systems, store layout, and budgetary and personnel requirements
• Conduct regular audits of the Retail locations
• Prepare for and participate in meetings
• Tracking DTS (cash handling) issues

Chesapeake, VA

• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.

Virginia Beach, Virginia

_Responsible for leading and assisting employees to successfully achieve business and personal sales goals._Deliver excellent customer service and support that inspires repeat visits and expands our customer base._Continually develop your product knowledge to guarantee the best suited product for the customer’s needs._Assist in loss prevention through.

• Provide ongoing support for T-Mobile product and service, and customer service consultation at Exclusive Prepaid Locations. Coach for content and skill improvement at all levels.
• Represent NSPIRE Wireless and develop and manage positive business relationships with management and employees at assigned partner locations. Consult with Management on their development of monthly business per.
• Grow sales performance and other key metrics through sales and marketing promotions through CRM. Develop and manage in-store promotions, merchandising(compliance) and product mix.
• Lead Exclusive Prepaid Program weekly sales meeting. Provide regular reports to Sale Leadership. Manage weekly and daily schedule, prioritizing account visits and deciding how best to convey NSPIRE Wireless‘s core.
• Manage and track progress against plan, communicating progress and opportunities with NSPIRE Wireless leadership, storeowners and T-Mobile leadership.
• Determine the best use of resources to implement T-Mobile Exclusive Prepaid Program specific activities meeting the needs of each store's sales opportunities. Provide primary and immediate resolution to Store issues as.

Chesapeake, VA

• My Job Responsibilities Included:
• Providing direction to Authorized Retailers throughout a defined geographic area by visiting locations, answering questions and developing and implementing training programs for authorized retailers and their employees.
• Maintain strong professional relationships with the top performing retailers to ensure nTelos is promoted in their business.
• Seek out and acquire new distribution points.
• Provide direction to direct reports who manage relationships with all other retailers.
• Oversee quality and accuracy of collateral provided to retailers from nTelos.

Chesapeake, VA

My Job Responsibilities Included:Position is responsible for providing customers assistance with, cell phone, computers and our services._Responsible for new hire product and sales training in all disciplines, while handling job shadowing for the new hires. _ Developed storewide training system for my store._Responsible for the maintenance of mobile store.

Virginia Beach, VA

My Job Responsibilities Included:Position is responsible for receiving inbound customer calls via the IVR system or inter-departmental transfers. _ Developed Technical Support Sales training for local call center_Responsible for Phase three of training with new hires by providing support for their first week on phones._ Using Motorola, Lucent, and Nortel.