Ted Harrell Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Greater Los Angeles Area

Northridge, Ca

• Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across all departments and provide ongoing fact based feedback.• Consistently delivers acceptable results as measured by the Location Balanced Scorecard with an intense focus on customer service and sales growth.• Focuses and invests time on customer facing activities and processes.

Ventura, Ca

• Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across all departments and provide ongoing fact based feedback.• Consistently delivers acceptable results as measured by the Location Balanced Scorecard with an intense focus on customer service and sales growth.• Focuses and invests time on customer facing activities and processes.

Santa Barbara, California Area

• Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across all departments and provide ongoing fact based feedback.• Consistently delivers acceptable results as measured by the Location Balanced Scorecard with an intense focus on customer service and sales growth.• Focuses and invests time on customer facing activities and processes.

Santa Barbara, California Area

High level store position with direct accountability for both back of house and cashier teams. Coach KPI for all store cashiers to deliver bottom line profit from both Credit and loyalty programs. Backroom supervision for running both truck unload/processing and floor freight push/replenishment.

Ventura

ASM - Home Appliances*Recruit, train and coach top sales associates in the Home Appliance department ($9,9m annually). Strong focus on solution selling metrics (protection agreement pen, install rate pen, credit acquisition.

Oxnard

Behavorial sales management for 11 direct reports in a $5.5m AV department. Delivered top sales and solution selling metrics for the year.

Bachelor'S Degree, Environmental Science

Enviornmental Science, Business Administration And Management, General