Ted Liu Email and Phone Number
Ted Liu work email
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Ted Liu personal email
Ted Liu phone numbers
Expert in the IT Telecom Industry with vast experience in Call Centers. Experience in Enterprise Systems Integration.Implementation of nextgen call center solutions including SIP and Session Border Controller (SBCS)Specialties: SIP, Genesys Telecom Suite, VXML, .Net, PBX and ACD systems.
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Director Of Solution EngineeringVoxai Solutions May 2014 - PresentOversee overall solutions for Voxai's Enterprise customers to help them meet their Call Center needs in a transforming Telco landscape, incorporating both Genesys as well as 3rd party integrations to provide complete custom solutions to our customers. -
Senior Principal ConsultantVoxai Solutions May 2012 - May 2014Engineering end-to-end solutions for our Enterprise call center customers and providing leadership to our implementation teams in taking the solution from design to production roll-out.
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Principal ConsultantVoxai Solutions Mar 2010 - 2012Principal Consultant in support of Voxai's enterprise customers in their SIP transformation projects for their call centers.
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Senior Genesys EngineerVoxai Inc May 2009 - Mar 2010Senior Genesys Telcom Engineer in support of near-shore and off-shore vendor call centers in an Enterprise distibuted environment.
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Genesys Engineer/ArchitectCapgemini Feb 2008 - May 2009Genesys Engineer/Architect, deploying intelligent call routing and backend integrations to multiple call centers for Capgemini Outsourcing worldwide. -
OwnerLiu-Enterprises, Llc Jun 2006 - Jun 2007Why work your way up the ladder from the bottom when you can start at the top?
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Technical Operations ManagerKaplan University Jul 2005 - Jun 2006Technical Operations Manager for Call Centers. Developed and implemented advanced routing and calling features for Kaplan Universities' various departments to optimize routing and customer service. -
Ecommerce EngineerOffice Depot Mar 2002 - Jun 2005eCommerce Engineer at Office Depot, Inc. Part of engineering team in charge of architecting and maintaining Office Depot's various websites which gross over 1 billion/year in sales. Also architected and maintained Genesys, a tool providing chat and email routing to various Office Depot Call Centers. -
Software EngineerOffice Depot 2002 - 2005
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ConsultantTeksystems 2002 - 2005 -
Senior Software EngineerPrecision Response Corporation 1999 - 2002Developed CTI Software tools for the call center to decrease call time and increase agent efficiencies. PRC was an outsourced call center for many fortune 500 Companies.
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ConsultantSignature Consultants 1999 - 2002 -
Software DeveloperTechnology Control Services 1999 - 2000
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Network ManagerTechnology Control Services 1997 - 1999
Ted Liu Skills
Ted Liu Education Details
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Computer Science -
North Miami Beach Senior
Frequently Asked Questions about Ted Liu
What company does Ted Liu work for?
Ted Liu works for Voxai Solutions
What is Ted Liu's role at the current company?
Ted Liu's current role is Director of Solution Engineering at Voxai Solutions.
What is Ted Liu's email address?
Ted Liu's email address is te****@****uth.net
What is Ted Liu's direct phone number?
Ted Liu's direct phone number is +197269*****
What schools did Ted Liu attend?
Ted Liu attended University Of Florida, North Miami Beach Senior.
What are some of Ted Liu's interests?
Ted Liu has interest in Boating, Skiing, Space Exploration, Investing, Technology, Cars, Scuba Diving, Foreign Markets, Tuning Highly Modified Cars, Venture Capital And Capital Markets.
What skills is Ted Liu known for?
Ted Liu has skills like Integration, Enterprise Software, Telecommunications, Sql, Sip, Call Centers, Unix, Software Development, Networking, Solution Architecture, Data Center, Disaster Recovery.
Who are Ted Liu's colleagues?
Ted Liu's colleagues are Ramya Kumari Sanivarapu, Subhransu Nayak, Andrew Budwill, David Beck, Sri Lakshmi, Chinnam Lakshmi Bhavani, Sai Naralasetti.
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