Ted Mccoskey Email & Phone Number

Melbourne, Victoria, Australia

SONDER is a game-changing technology and health platform for large and enterprise organisations.* On-demand assistance from in-house medical and mental health staff* In-person assistance available * Wholistic in practice and methodology* 30-40% uptake versus 3-7% for an EAP

Melbourne, Victoria, Australia

Enabling Mid and enterprise organisations to roadmap, migrate and optimise costs through personal and professional consultation on all things Cloud and related. Want to take a ride?

Abbotsford, Vic

High level targeted/niche opportunities and introductions from a telecommunications focus. Able to talk to all levels of decision making within a business, technical or not. Unique ability to differentiate and submerge into a vertical to achieve maximum saturation. Particular expertise in NFP, Retail, Professional services, Transport/Logistics.Client outcome-focused, able to hone in on solutions to real-world business challenges.

* Oversea technical and business matters* Advocacy* Marketing/Social Media* Parnerships* Grants & Funding* Accessibility Testing* User Experience Testing* Assessment & Analysis* Governance & Policy* Supporting all aspects of Founder & Coordinator Gisele Mesnage* Meeting chair* Web development* Speaker* Publicity & Social Media* Media

Australia

Digital Gap Initiative is working towards national compliance standards for digital accessibility in Australia on the basis that access to the digital world should be treated as a human rights issue. Current discrimination laws/policy are void of any mention of the digital world, and leaving accessibility to 'best efforts' simply isn't working, and more often than not, ignored, with the end result being second class treatment by way of alientating significant portions of society from participation in areas of life taken for granted by the mainstream.We don't believe you should have to ask nicely & then hope to be able to shop on an online store, or risk the security of your banking PIN because accessibility was left out due to "market pressures".Digital Gap seeks to educate all stakeholders including individuals, corporates and government about the need for accessibility to be addressed at concept phase, rather than bolted on after the fact which is expensive and generally produces poor results.

Melbourne, Australia

Putting lead generation on a par with Executive BDM. A hunter like no other. Able to immerse myself into a vertical or sector and;1. Create unique differentiation and sharpen a niche to a fine point2. Create/Hone hot buttons to make prospects ask for introductory meetings3. Cultivate business intelligence and demonstrate industry/prospect knowledge to prospects so that they immediately take us seriously4. Qualify opportunities and locate hidden ones5. Extremely high hit rate due to prior preparation6. Cross-sell while building relationships with existing customers using same abilities to look for warning signs of retention issues/pending churn risk* Class leading Lead Generation* Account Management* Specialist Customer Service* Retention* Data Mining & Business Intelligence* Marketing* Social Media Specialist* Risk Management* Business & Process Analyst* Event Coordination* Published author

Taught 1-on-1 and classes of up to 20Taught all aspects of Windows XP, Windows 7, Microsoft OfficeStudents requiring screen reader or Screen magnification or bothTaught iOS devices using Zoom or Voiceover (iPhone, iPad, iPod Touch)Assisted in curriculum developmentDealt with clients with complex/multiple disabilitiesDealt with seniorsAble to translate technical language and operations into any level of understanding

Service Delivery Manager for Geetronics contract with Powertel, at the time the #2 wholesaler of business grade data and voice services in the country. Managing a call centre and team of field service technicians in a hectic 6 days a week schedule, duties included warehousing and logistics of all CPE used for installation, managing stock levels, maintaining and working to a budget, planning & administering technician routes and schedules, Reporting to internal and external stakeholders and tiered communication with customers and channel partners.

Responsible for all aspects of provisioning and service delivery for a large channel partner of multiple wholesalers. Single point of post sales contact for high requirement customers of business grade Ethernet and copper WAN and private network tails, ISDN trunks, 1300/1800 numbers and mobiles. The role required vendor management, complex service orders, project management and reporting on network roll outs of up to 140 sites at a time. Workflow and CRM process management and working with both the sales team and network manager to ensure smooth migration of new and existing customers.

Mulgrave, Vic

* Senior Customer/Channel Relations* Provisioning of high-bandwidth solutions for SME* Project and large Multi-Site Migrations* DNS & Hosting Admin

Responsible for interviewing, hiring and rostering of technical support staff in a busy 24x7 corporate environment. Included training and monitoring of day to day activities and reporting to the General Manager. Other duties included escalations, process and procedures, adherence to SLA's, and vendor management. During my time there, we grew from 25 to more than 100 employees whilst growing from 200 to more than 20,000 customers.

General Studies

Equivalency, English, Business Machines