Ted Noah Email & Phone Number

9420 Bunsen Parkway Louisville,Ky 40220

In addition to responsibilities outlined in my previous position, Ops Support includes Performing production migrations, resolve production issues and create or modify job schedules as requested.Manage the shift in the absence of the shift supervisor and work with little or no direct supervision. Diagnose and resolve scheduling inefficiencies and bottlenecks with in-depth knowledge of scheduling techniques. Ensure system security for the data center and other ARC occupied areas by following established procedures. Provide leadership and training to operations analysts. Assist with facilitation of weekly change management meetings to ensure continued compliance with PCI and ISO27001. Demonstrate and mentor ARC's values of Integrity, Teamwork, Innovation, Cost-Effectiveness and Excellence.

9420 Bunsen Parkway Louisville,Ky 40220

Manage and monitor DC systems, IBM z/BC12 mainframe MVS/OS-390/zOS, servers and all peripherals in a “24x7” environment. Lead day-to-day operations in the DC covering all devices and screens by working effectively cross-functionally, identifying issues and leading solutions and reporting to ensure delivery SLAs are met. Monitor batch processing via CA7 across multiple LPARS and all network and environmentals using WUG and Sitescan. Modify job schedules when necessary and perform production migrations as needed. Provide help desk support with internal and external customers with good follow through on customer problems to ensure we maintain a high level of customer satisfaction. Research and analyze problems, implementing appropriate operational procedures with resolution notification and escalation to next level problem solvers. Identify root causes to problems and develop measurable solutions to eliminate re-occurrence. Analyzes existing systems for optimal performance and makes tuning recommendations as required. Write and/or maintain procedures and documentation as needed. Support the Data Operations Director and Shift Supervisors in completing general tasks and projects.Enforce system and physical security within the DC and insure compliance with PCI and ISO27001.Communicate effectively with technical associates, development teams and end users throughout the organization at all locations: Arlington, VA, Louisville, KY, Tampa, FL and San Juan, PR.

11001 Bluegrass Parkway Louisville,Ky

Provided banking data services on both IBM and NCR platforms for Bank of Louisville. IBM S/390 Multiprise 2000 VSE/ESA IBM ES/9000 VSE/ESA, IBM 4381 VM/SP, NCR-8500-II/VRX.

320 Whittington Parkway Louisville,Ky

Processed banking services for 5 regional banks in the eastern Kentucky area.NCR platform using NCR-8500-II/VRX.

100 East Kimberly Road Davenport, Ia

Processed daily banking activity for Northwest Bank and Trust and 40 regional banks in Illinois, Iowa, Indiana, Missouri, Florida and Louisiana.NCR platform using NCR-8500-II/VRX.

Moline, Il

Updated and kept financial aid programs current.Processed student compiles.Printed reports for external customers that were on contract with the college.DECSYSTEM-20/ PDP-10 mainframe running TOPS-20 operating system.HONEYWELL DPS-8 mainframe running GCOS 8 operating system.