Ted Raad Email & Phone Number

Houston, Texas, United States

Duties & Responsibilities:• Process Lead responsible for managing and directing the IT Release Management and IT Change Management processes across the company. • Develop and implement new policies and processes based on ITIL best practices to improve and align the enterprise with agility and high performance.• Drive alignment with all stakeholders (HP Inc., HP Enterprise and other external vendors) using appropriate tools to develop timelines, goals and manage status reports; provide direction and support to project team; consistently report progress and risk analysis to executive leadership. • Develop and implement high impact initiatives and projects based on company requirements, incorporating standards into ongoing enterprise operations and procedures. • Consistently create and present succinct presentations and report to the Vice President, Director, Management and Faculty.

Duties & Responsibilities: • Designed and managed the ongoing change to the IT Release process within HP.• Defined appropriate policies and standard operating procedures in order to be employed throughout the process.• Led company-wide projects, which involved stakeholders from across the entire organization, in developing tools to support the process.• Communicated company-wide updates to the process.• Organized and coordinated regular planning and review sessions with the IT Operations Support teams to ensure effective operation of the process during the peak HP Separation volume.Accomplishments: • Received the HP ITIO Award for successfully leading and implementing a fast track process for the Cloud Migration initiative, which resulted in $1.5M in cost savings for HP. • Successfully influenced and negotiated with team members, business unit representatives, as well as partner teams/organizations to gain support for all IT Release process initiatives this year, which led to the reduction in user effort by 40%• Based on leadership skills was appointed as Project Lead on significant challenging projects to the company, which resulted in 100% successful changes during the separation; projects included the formation and implementation of the HP Separation Release War room and supporting the HP Separation Release F2F meeting, along with supporting the challenging HP Separation UAT1 and UAT2 testing efforts. • Eliminated process steps and artifacts that were not delivering the expected value, reducing user effort in the process by 40%.• Led working sessions with key leaders and executives of the Business Unit IT Representatives to organize enterprise release efforts in support of key IT initiatives, such as the Atlanta Data Center Exit, migration of >1K applications to the HP Private Cloud, and the company separation.• Led the design, testing and implementation of all process improvements.

Duties & Responsibilities: • Liaison for all CIO activities in relation to each IT Business Unit.• Represented the Account Executive team in all face-to-face and planning meetings.• Performed operational reviews of business initiatives with department executives.• Led projects to drive initiatives back to the CIO.• Provided status reporting in a repository to provide Account Executives with a portfolio view of projects in flight.• Developed an Account Plan (playbook) for each business unit domain.Accomplishments: • Received the HP CIO award for delivering best in class service from IT and leading the deployment of ePrint (which services >35M customers) into the HP Private Cloud. • Led the initiative to migrate multiple applications to the HP IT Private Cloud, which resulted in $1.5M in cost savings for the company.• Team Lead for driving process improvements across the department in order to efficiently provide our internal customers the best experience, which resulted in 50% reduction in user effort.• Developed unique business models for present and future use in identifying operational recommendations and adjustments for customer applications, which are successfully still being used today.

Duties & Responsibilities: • Maintained requests processed through Change Management.• Developed and maintain SharePoint site for Business Connectivity Analysts.• Improved internal process using HP Lean Sigma methodology.Accomplishments: • Developed a SharePoint website, which allowed users to request network changes for their respective applications.

Duties & Responsibilities: • Developed, designed and continually updated website code. • Managed and maintained over 50 SQL servers.• Developed custom applications using C# and ASP.NET and Visual Studio.

Head Coach for Middle School boys Basketball and Football.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bba, Management Information Systems