Ted Ramsay Email & Phone Number

Baltimore, Maryland

Internet Testing Systems (ITS) offers complete online solutions for the management, delivery, and reporting of assessment programs. Over the past 23 years, ITS has led the industry with innovations in secure internet testing, adaptive algorithms, live-in-the-app, continuous learning, and most recently, observational assessments.

Baltimore, Maryland Area

Baltimore, Md

Responsible for adoption, development, implementation and maintenance of health information systems and related technology to optimize the quality of care for the Agency; Oversight of projects across the Agency to ensure clinical data is accessible, usable and effective for both clinicians and administrators; Management of a team of technical experts to promote the adoption of health informatics systems and processes; Ensured systems, processes and communications were in place to deliver the right information at the right time to the right audiences Organized Informatics Team to deliver projects and reports in a timely fashion; Created an environment of dependability through consistent follow-up Lead and mentored through encouragement of new approaches to old ideas and systems and allowed ideas to flow freely; Established foundations and created game plans for implementations Clearly understood organizational processes and workflow to present and implement system redesigns and optimization for more efficient service delivery and reporting Collaborated with various levels of the Agency to identify key performance indicators to measure service delivery success and to meet external reporting requirements

Novato, Ca

Responsible for delivery, maintenance and support of Electronic Health Record and Practice Management Systems and ancillary products to physician practices throughout Marin, Sonoma, Napa and San Francisco Counties, CA; Maintenance and coordination of network connectivity between MMPC Data Center, client & hospital sites, 3rd party vendors, and data feeds into the EHR and PMS; Coordination of new and ongoing projects associated with new client implementations, area hospital and facility data feeds, federal and local reporting initiatives, national and state registries, and local ad- hoc initiatives Lead and managed Systems Team to maintain and support applications and interfaces with technical proficiency, competence and patience Marketed medical billing, clinical services and applications to private medical practices throughout the San Francisco Bay area; Along side other senior management – expanded client base from @15 to 80+ practices Mentored team to be customer focused, develop trustworthiness, show humility, and “stay the course” in the delivery of daily support and management of critical issues Quickly understood client operations and made recommendations to workflow design and optimization for more efficient clinic services and maximized service billing Successfully managed projects through leadership, effective communication, motivation and delegation of responsibilities

Alameda, Ca

Responsible for installation, configuration, and training of new clients to the IDX GroupCast Practice Management System (Currently the GE Centricity Group Management product) in their Western Region; Support of other regional implementations as requested; Transition from Implementations to Support; Support of existing clients when not in the field implementing software; Product and best practices presentations at local, regional and national IDX conferences Managed concurrent implementation projects with the recognition that I held an informal authority; developed productive connections with client project teams; effectively liaised between client and company; and displayed respect, trustworthiness & accountability Showed an ability to rapidly synthesize clinic protocols, patient workflow, staffing, and billing practices Productively lead clients through patient scheduling, application design and medical billing optimization Coordinated communication between client and company to develop scheduling and billing report portfolios to measure scheduling optimization, account registration and revenue capture

San Francisco, Ca

Responsible for management of on and off-site training activities with New Horizon clients; Coordination IT, Instructor and Sales department for on and off-site training; Supply management of required training material for instructors

Burlington, Vt

Responsible for management, coordination and delivery of the American Red Cross HIV/AIDS Prevention program to area businesses, school districts, Vermont State Prison System and local community organizations in Northern Vermont; Liaison between the American Red Cross and the Vermont Department of Health for the promotion of safe health practices and prevention; Coordination of grant writing and funding management with the Vermont Department of Health for statewide delivery of prevention programs; Health and Safety program training with local government (fire, police, parks and recreation), businesses, school districts