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@idhplastics.com
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Ted Rorabaugh is listed as IT Customer Support Supervisor at Proton Dealership IT, a company with 34 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at idhplastics.com and a matched LinkedIn profile for Ted Rorabaugh.
Ted Rorabaugh previously worked as Team Lead Supervisor at Proton Dealership It and Client Engineer at Csp, Inc..
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AeroLeads found 1 current-domain work email signal for Ted Rorabaugh. Compare company email patterns before reaching out.
I have enjoyed many years in the IT industry as a Helpdesk Team Lead, HD Agent, Shift Lead, Reports/QA agent, Short Term Team Manager, Onsite Support. It has been a fun learning experience, growing my skill-set and being versed on different applications. I like working for companies that value their employees and show their appreciation for them. This is rare to find these days. Working hard was instilled by my parents at an early age. Each of the jobs I've been at, I have been recognized with awards for my work ethic, teamwork, but most importantly how I communicate with our clients. I pride myself on getting to know my clients. Being able to have a conversation that's more than just awkward silence or an odd-ball conversation.
Listed skills include Video Games, Customer Service, Game Design, Troubleshooting, and 32 others.
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A career timeline built from the work history available for this profile.
Tasks:Help Desk Team Lead / Supervisor Role (June 2021 - Current)- Work with techs to resolve call issues (work calls together by remoting into clients PCs, provide support documents to follow, etc)- follow proper paths to send issues over to our onsite and remote escalation teams- create support documents based upon information gathered from calls or.
Raleigh-Durham, North Carolina Area
CSP – Computer Service Partners(Call Center and On-site support)Nov 2016 – January 2020Tasks:Provide managed services to over 50 clientsAssist clients over the phone with basic and moderate IT issues (password resets, email support, Windows support, server support, application support, hardware support, Printers, ISP outages, VIOP issues, network.
Cary, NC
FedEx infrastructure supportJuly 2016 - Nov 2016Floating Lead & Manager Coverage- Covered EAS team for 4 months while Manager was on leave.- Ran a team of 42 Techs- Responsible for Scheduling, Reviews, Metrics, SLAs, Client Meetings, and the fun things managers do!April 2015 to Nov 2016Quality Reporting, KB's, and TrainingTasks:- Audits of over 100.
Raleigh-Durham, North Carolina Area
Customer Support for Online MMO Projects2011-2013Ubisoft (Video Game Company)Support Rep- Worked on 4 different projects- Email, Chat, and Forum Support- Averaged 100 contacts per 8hr shiftSupport included:- Billing, technical issues, hardware troubleshooting and diagnostics, softwaretroubleshooting, network troubleshooting, password issues for UPLAY.
Other employees you can reach at protontechs.com. View company contacts for 34 employees →
Kevin Roth
Colleague at Proton Dealership It
Miami, Florida, United States, United States
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DB
Doug Bancroft
Colleague at Proton Dealership It
Somerset, Massachusetts, United States, United States
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TH
Tristan Hale
Colleague at Proton Dealership It
Atlanta, Georgia, United States, United States
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JA
Jimmy Allan Matute
Colleague at Proton Dealership It
Miami-Fort Lauderdale Area, United States
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MM
Marcus Moseley
Colleague at Proton Dealership It
Lake Charles, Louisiana, United States, United States
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CA
Charles Alexander
Colleague at Proton Dealership It
Durham, North Carolina, United States, United States
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SF
Shawn Funk
Colleague at Proton Dealership It
Fort Pierce, Florida, United States, United States
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LK
Lee Kirkland
Colleague at Proton Dealership It
Lexington, North Carolina, United States, United States
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AT
Alena Thomas
Colleague at Proton Dealership It
Tampa, Florida, United States, United States
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CR
Christopher Rumsey
Colleague at Proton Dealership It
Raleigh, North Carolina, United States, United States
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Quick answers generated from the profile data available on this page.
Ted Rorabaugh works for Proton Dealership IT.
Ted Rorabaugh is listed as IT Customer Support Supervisor at Proton Dealership IT.
AeroLeads has found 1 work email signal at @idhplastics.com for Ted Rorabaugh at Proton Dealership IT.
Ted Rorabaugh is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Proton Dealership IT.
Ted Rorabaugh has worked for Proton Dealership It, Csp, Inc., Hcl Technologies, Ubisoft, and Idh Plastics, Inc..
Ted Rorabaugh's colleagues at Proton Dealership IT include Kevin Roth, Doug Bancroft, Tristan Hale, Jimmy Allan Matute, and Marcus Moseley.
You can use AeroLeads to view verified contact signals for Ted Rorabaugh at Proton Dealership IT, including work email, phone, and LinkedIn data when available.
Ted Rorabaugh is listed with skills including Video Games, Customer Service, Game Design, Troubleshooting, Team Leadership, Ios, Project Management, and Iphone.
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