• Conducted user research on both internal and external users of Haulio's platform to discover pain points for feature building.• Edited 7 product guide videos as part of marketing and internal team training materials for Haulio's core product.• Researched on LINE as a potential sales, marketing and official communication tool for operations between Haulio and other stakeholders, to be integrated into Haulio's workflow.• Designed a web page with more than 10 subpages for a new experimental business unit to test market response.

• Sold Factorem’s value proposition to clients and managed sales of over $30,000.• Closed more than 5 new accounts through lead generation, on top of existing clients.• Verified over 400 technical drawings, ensuring the drawings are well designed for manufacturing as well as providing advice to reduce manufacturing cost.• Led a two month-long marketing campaign in Google Ads; analysed ads performance and introduced changes to improve conversion, and owned projects in relation to content marketing on Factorem’s social media.• Refined the sales and manufacturing operations play-books after gathering insights from interactions with both internal and external stakeholders over 3 months.

• Oversaw the administration of the club and, planning and execution of weekly training sessions.

• Taught junior college and secondary school Mathematics, Physics and Chemistry

• Organised and executed engagement activities for teams within the company.

• Planned, scheduled and supervised work of more than 50 subordinates, overseeing day-to-day operations and administration.• Implemented and conducted training programs for over 40 new trainees.