Michael Tedesco Email & Phone Number

Reston, Viginia

To do

Jersey City, Nj

Manage four senior systems engineers and two DBAs responsible for all server operations for top 3comScore-rated online news site delivering 500 million page views per month.- Developed automatic server builds across multiple clouds with Puppet configuration managementsoftware and revision controls with GIT; employed Cobbler and Puppet to enable automated andeventual elastic operations, as well as virtualization of remaining physical nodes.- Improved real-time monitoring, alerting, and metric-driven analysis of server environments usingNagios, Collectd, and Graphite resulting in changes to our virtualization and edge strategies;perform scheduled and emergency code deployments to production systems.- Led systems team on P2V migration of RHEL/CentOS environment from physical hardware andlegacy OSes to VMware-based cloud; currently support 800 nodes, of which ~700 are virtualized.- Directed the rebuild of department’s alerting system using Nagios and check_multi, whichenabled more granular service-level checks. False alarms, initially at 10,000 in a single night,dropped to 10-20 per week.- Played an essential role in integrating Amazon Web Services and Puppet into our current privatecloud infrastructure; streamlined workflows and deployments into AWS.- Maintained and improved in-house applications, system administration/monitoring applications,mail applications, and deployment applications.- Built new server cluster environments to upgrade, repair or replace existing application clusterswithin a VMWare ESX infrastructure.- Over-hauled department trouble-ticket queue system and developed a workflow that streamlinedtasking, minimized response-time, minimized application down-time, and mitigated risks andissues in a more timely manner.- Led code reviews; developed and implemented policies, procedures and workflows for usedepartment-wide.

Greater New York City Area

One of two administrators for a start-up company that provided content and technology solutions for professionals in the style, fashion and design sectors; was on the team that allowed the company to expand from one New York City office to 10 offices worldwide.- Implemented enterprise-level technologies, such as VMware ESXi, EMC NS40 storage array, and Cisco Fiber channel array.- Planned, implemented and organized the migration of an old POTS into a VoIP system; which supported the company as it grew from 40 employees to 200+ - Performed administration of Debian, Ubuntu, Red Hat, CentOS platforms and played an integral role migrating Debian servers to Red Hat servers in a MacOSX environment.- Upgraded one small office network into a corporate network of 10 worldwide offices.- Created and maintained employee and customer troubleshooting and quick reference manuals.- Handled worldwide day-to-day technical operations and desktop support.

Greater New York City Area

Managed team in a small, eleven-person office while serving multiple departments including Satellite, Network, Voice, Network Operation Center (NOC), and Operations.- Managed and implemented the setup of additional worldwide co-locations; provided documentation, network, and Linux support.- Developed the Network Operation Center by designing policies, training, troubleshooting FAQs, customer manuals, quick reference guides, and operation procedures.- Administered Windows and Linux servers in a global network, including solving issues with regards to networking, Linux, and Broadband Maritime products.- Developed automated NOC reporting.- Provided exceptional customer service to a global customer base.- Managed projects from conception to completion, and provided ongoing maintenance.- Configured and maintained customer equipment, VoIP gateways, and Broadband Maritime products. - Obtained solid experience installing and troubleshooting satellite equipment.

Bs, Telecommunication

Associates, Electrical Engineering