Ted Mueller Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina

Responsible for all IT & Operational strategy & execution for Northwood Office entities in the US - including hands-on management of the 535 acre Ballantyne Corporate Park, Providence Park, South Park, and Airport center which encompass over 9M sqft of commercial office space, four hotels (700 rooms) with luxury spa, golf course, golf school, a keyed executive suite offering, and retail and residential technical solutions support. Responsible for scaling the business (establishing systems and staffing for new locations) as well as ongoing maintenance and support.

Charlotte, North Carolina Area

Responsible for all IT & Operational strategy & execution which support Northwood Office entities within the 525 acre Ballantyne Corporate Park, Providence Park, South Park, and Airport center which encompass over 4 million square feet of office space, four hotels (700 rooms) with luxury spa, golf course, golf school and keyed executive suites.

13860 Ballantyne Corporate Place

Responsible for all IT & Engineering strategy & operations which support Bissell entities within the 525 acre Ballantyne Corporate Park, Providence Park, South Park, and Airport center which encompass over 4 million square feet of office space, four hotels (700 rooms) with luxury spa, golf course, golf school and keyed executive suites.

Charlotte, North Carolina Area

Corporate Director of Information Technology overseeing IT strategy and IT operations which support Bissell entities within the 525 acre Ballantyne Corporate Park, including over 3 million square feet of office space, four hotels including a luxury hotel and lodge, plus a golf course and golf school.

Charlotte, North Carolina Area

Portfolio lead supporting a large financial firm's technical testing efforts in the Charlotte NC area. Responsibilities include: managing senior client relationships; developing and managing 150+ resources within the portfolio based in India, Mexico, and the US; forecasting demand; Technical project management; sharepoint development/maintenance; and IBM Datastage experience.

Starwood Franchise New Builds and TransitionsFoster relationships with franchise owner/developers throughout North America to drive interest in Starwood brands by demonstrating value of IT.Coordinate IT requirements and prototype plan changes with architecture, design, and brand operations teams for all Starwood franchise brands (Westin, Le Meridien, Sheraton, Aloft, Element, Four Points by Sheraton).Execute on opening 36 North American hotels representing over 4500 guest rooms, focusing on operational and IT standard compliance.Create, review, and publish instructions and processes for franchise owner/developers pertaining to IT and operations. Work with senior leadership (VP and above) members to ensure strategic goals are aligned with directives and processes being communicated.Leverage relationships with Starwood preferred partners to maximize ROI for franchise partners while maintaining quality required by brand standards.

Area Director of IT- Caribbean and South FloridaProvide on-boarding, support, and development opportunities for IT professionals in Starwood properties across the Caribbean and S Florida. Facilitate learning and communication between IT and executive level finance, general management, and operational disciplines to determine appropriate technology-related projects for consideration. Specifically, calculating ROI and quantifying potential internal/external customer benefit.Lead corporate initiatives of differentiation through innovation: Six Sigma iDMAIC project management (green belt certified).Develop relationships with strategic business partners; supporting hotel ownership groups and stimulating growth, leveraging vendors and systems to realize cost advantages, identification of new revenue streams.Drive change efforts at property level IT to ensure understanding of PCI and Sarbanes-Oxley issues, and works to mitigate non-compliance and exposure.

Managed many aspects of IT regarding the opening and operation of The Westin Charlotte including budgeting, network and application design, vendor selection and coordination, and implementation.Forecasting and marketing of IT related services and expenses in revenue producing areas (accounting for $700k in 2005).Support voice/data hardware and software systems in every aspect - security, backup, training, contingency, operations, support, and audit.

Manage network clients, network printers, and application/database servers. Manage two local MS Exchange servers servicing 500+ accounts.Research, design, and implement network hardware/software solutions for the above properties over wide scope (high speed internet for guests to back office accounting).Technical training and education for 800+ employees of combined properties.SKills/ACHIEVeMENTSSuccessfully opened 36 franchise properties in 2009 (to date) and 47 franchise properties in 2008.Reviewed and published IT technology standards for Aloft, Westin, Sheraton, Element and Four Points by Sheraton.

Babcock Mba; Masters, Business Administration

Bachelor Of Arts - Ba, 3.6

Ba, English, Business