Ted Hall Email & Phone Number

Menlo Park, California, United States

Facilitate the partnership between Meta and Apple across all of our software and hardware products including: Facebook, Instagram, Messenger, WhatsApp, MetaQuest, Threads, Ray-Ban Meta, and more!IC 5: Feb 2023-PresentIC 4: Dec 2021-Feb 2023

Helped grow our Kubernetes partner portfolio by integrating external technology vendors from API management and APMs to security and data solutions. Managed cross functional workstreams with Platform Engineering, Product Operations, R&D, and Legal in order to launch new integration products and push releases across the Tanzu ecosystem. Previously at.

San Francisco Bay Area

UnifyID is building a revolutionary identity platform based on implicit authentication. Our product allows people to identify themselves in a unique way that is extremely difficult to forge or crack, and best of all, in a way that respects user privacy.

Mountain View, CA

• Before company closure in April 2017, managed 55+ buyer accounts at any given time, managing the customer’s entire Beepi experience from initial contact through payment, title transfer, vehicle delivery, and post-sale.
• Coordinated across a variety of internal teams to implement policy changes, improving processes for both employees and customers.
• Onboarded new team members, training them on account management and providing quality customer experience.
• Entrusted by leadership to manage multiple VIP customer accounts.
• Maintained customer records across numerous different CRM systems in addition to monitoring KPIs for myself and team members.
• Leveraged outstanding communication, organizational skills, and problem-solving skills to deliver a superb customer experience by phone, texts, chats, and emails; consistently earned top customer service ratings.

Claremont, CA

• One of 10 students interviewing prospective candidates for admission into Claremont McKenna College
• Conduct 8-10 interviews a week while working with admissions counselors to gauge caliber of students and their qualifications for admission.
• Sit on a variety of resources panels for parents, students, and high school admissions counselors

Claremont, CA

• Promoted from Institute Assistant (2012-2015) to Student Coordinator now responsible for managing over 70 student employees, leadership programming for entire student population, and assist with research direction.
• Serve as an intermediary between KLI staff and students to ensure that expectations are met and equally represented in addition to checking quality of work being completed
• Lead internal development workshops to improve employees leadership skills and community engagement

Claremont, CA

• TOUR GUIDE – CMC Admissions Office (11/ 2013–May 2016)
• Guide campus visitors, educating them on university programs and student life.
• Serve on a variety of resource panels assisting parents, students, and high school admissions counselors. INSTITUTE ASSISTANT – Kravis Leadership Institute (9/2012–9/2015)
• Provide administrative support including data entry, file maintenance, and information management.
• Manage on-site/off-site storage facilities, handle front desk, and perform event planning tasks.
• Responsible for managing conferences with over 300 students and speakers attendingPROPERTY MANAGER – Associated Students of CMC (10/2013–04/2014)

Pleasanton, CA

• Worked with consultants to develop new Project Management Office in the IT Finance Portfolio
• Responsible for new project planning, reporting metrics, and ensuring completion of team milestones for project managers across the IT Finance branch
• Lead cohort of interns to present to Chief Information Officer suggesting new ideas for innovation in health care and improving hiring practices of Generation Y at Kaiser Permanente

Pleasanton, California

• Provide assistance to the Application Delivery team Project Managers on a variety of tasks including database upkeep, presentations to senior management, and implementation of new products.
• Led a task force to address nationwide issues with one of the applications, compiled the results, and drafted recommendations for changes that could improve the user experience.

International Relations, Leadership Studies Sequence

Activities and Societies: Claremont International Relations Society

High School Summer College:, Intro To International Relations, The Nature Of The Universe

High School Diploma

Activities and Societies: Public Service Academy Student Council, Senior Men, Cross Country, Track & Field, California Scholarship.