Ted Schneider Email & Phone Number

Cabin John, Maryland, Us

Cabin John, Maryland, Us

Minnetonka, Minnesota, Us

Provides consulting services for all technology requirements at Secondhand Hounds.Provides strategic planning for all IT needs company-wide.Responsible for managing all IT-related projects and developing a technology roadmap.Vendor management and resource planning.Responsible for IT budget planning and forecasting.Ticketing system configuration and deployment.Integration planning with CRM and donor management systems.

• Managed all major ERP projects related to integration, migration or upgrading• Created and analyzed multiple Power BI dashboards, reports, data sets and gateways• Researched, evaluated, and deployed software applications and enterprise patching• Managed and executed data migrations, including data integrity testing for all system databases• Created, implemented, and supported multiple automations, integrations, and add-ons for all major business systems and third-party applications (Power Platform, Salesforce, Dynamics, SQL Server, WordPress)• Developed custom integrations and applications for ERP, CRM and LMS solutions utilizing agile methodology and DevOps best practices in a cross-functional team• Provided strategic planning and guidance for all IT projects company-wide, including requirements gathering, stakeholder meetings, and daily scrums• Provided vendor management for all technology-related partners and subcontractors• Developed IT policies and procedures with a focus on remote access, cybersecurity, and end user awareness training• Created detailed documentation for all technology projects, including bug testing, user awareness training, requirements gathering and project planning• Created, managed, and forecasted all technology budgets for the company, including projects, vendors, licensing, software, and hardware

• Managed the Quality Assurance (Testing) and Information Technology Teams• Created a custom Microsoft Power App for the inventory team to integrate the ERP system with mobile devices to drastically improve picking times• Created and developed custom automation software with the goal of streamlining testing times, reducing RMAs, and improving quality• Established and managed all department metrics and KPIs using Power BI dashboards• Developed and implemented a new, accelerated onboarding and training process for new hires with an emphasis on continuous improvement

Minneapolis, Mn, Us

• Ensures that the product was properly put away in the stockroom• Kept inventory and cycle counts of what was already located there• Assisted in the pulling of product for sales floor as well as guest requests• Forklift certified• Unloaded and received trucks full of products and processed them through the sorting line• Trained new employees to establish a functioning team• Ensured all daily tasks were completed on time and ensured that the team was completing all daily task lists assigned and delegated projects to team members• Completed weekly schedules for employees with limited hours• Did daily audits of the stockrooms in order to keep item quantities up to date and accurate.• Provided excellent customer service to guests inquiring about a specific product• Motivated and encouraged team members to set and accomplish goals and deadlines• Created and implemented ideas for more effective and efficient task completion for myself and team members