Teepan Nanthakumar Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

• Leading a team of nine Solutions Consultants across three verticals, fostering professional growth and collaboration by leveraging tactical empathy and situational leadership. Resulting in a 33% increase in Enterprise team productivity and a 19% reduction in Mid-Market support desk tickets.• Spearheading cross-functional initiatives, aligning technical discovery, project management and solution-building processes with sales and engineering teams, resulting in a 30% increase in engineering team throughput.• Developing and overseeing enterprise-wide change management programs. Direct oversight of content ingestion API for receiving data in real-time, resulting in the acquisition of 125MM data points from the top Gen Merch retailer in North America.• Serve in an advisory role for internal product teams, gathering, distilling, and articulating partner feedback to the appropriate channels to help actualize product improvements and new opportunities. • Developing and implementing a comprehensive post-sales enterprise and mid-market strategy, resulting in a 30% increase in new feature adoption, leading to $2MM in incremental revenue.

Toronto, Ontario, Ca

• Managed tech strategy for a $30MM+ portfolio of top enterprise accounts – served as a trusted advisor guiding company product adoption across the retail sector. Assisting Enterprise retail partners through the transformation from print to digital advertising. Focused on client management, technical discovery, solution design, and project management. • Engaged with Enterprise marketing and cross-functional teams to design and deliver strategic solutions to meet customer goals and KPIs - identified value propositions and prepared POCs and external assets. Delivered Dynamic Content Module involving retailer API and Flipp software, improving digital circular customer engagement by 11%. • Facilitated new feature adoption and post-sales sell-in and end-to-end project management of Flipp solutions. Supported incremental $500K in revenue via Flipp Content Production services.• Leveraged deep technical knowledge to triage complex JavaScript, HTML, CSS, Rest API, SQL, and back-end issues related to enterprise software embedded on hundreds of enterprise partner sites.

Toronto, Ontario, Ca

Toronto, Ontario, Ca

• Designed and implemented bespoke front-end customizations for Flipp’s Ruby-on-Rails digital circular platform, powering the circular experience for top retailers in North America - utilizing CSS, JavaScript, Ruby, HTML, and SQL. • Contributed to SCRUM ceremonies, presenting updates on individual/team progress, proactively identifying and actioning new efficiencies. • Formalized retailer requirements, translating them into deliverables in collaboration with Partner Technology Managers.• Updated existing platform elements to be accessibility compliant per WCAG.

• Design and aid in developing the graphical user interface for the Vicinity Deals Ltd. mobile applications, demonstrating a strong understanding of search engines, and responsible for setting up a local Solr engine via Ruby Rails library.• Contributed to the Sunspot code being recycled to produce the production search engine code.• Independently ran extensive testing on the mobile application to find and resolve bugs.- Found and set up Cordova plugins to solve various tasks, including mobile push notifications, picture taking and image uploading. • Collaborate with other members of the development team daily.• Responsible for prototyping and development of web-based applications.• Meets with clients to discuss projects and gather requirements.• Brainstorm technical and workflow solutions with clients and other developer

• Successfully deployed and maintained Ant build scripts to produce interim fixes for commerce runtime and toolkit products.• Demonstrated effective problem-solving skills through the identification and subsequent resolution of common build failures, such as compile errors, invalid network connections, and insufficient allocated memory.• Improved build efficiency by automating the PMR creation and closure process, utilizing the Java Retain SDI Toolkit, eliminating an error-prone step in the build processes.• Collaborated in restructuring the interim fix delivery process from a cumulative fix environment to an isolated and structured one, successfully eliminating an enduring file back-levelling issue. • Excelled in a time-critical environment to issue working fixes to customers on time.• Developed an Ant script to remove a redundant file manipulation step in the build process through regular expression replacements, properties files, and ant targets.