With over 20 years of experience in telecommunications and real estate, I am a seasoned leader and manager who is passionate about transforming the customer experience. Proven track record of leading cross-functional and hybrid teams and achieve exceptional results. The main objective of my role today is connecting Estonia to the world by developing Airport City as a dynamic aviation, logistics, and business park, serving as a comprehensive international gateway and catalyst for economic development.Pervious work experience includes 8 years in the real estate sector - as the CEO of Forus Haldus managing a real estate management and maintenance company and as the COO of Ülemiste City leading development, construction and customer experience teams and contributed to the growth and innovation of the urban campus. My expertise extends to the telecommunications field, with a solid 16-year tenure at Telefonica International Wholesale Services and Elion Enterprises. During this period, I gained extensive know-how in technical aspects, operations, and sales, covering both Estonia and the Netherlands. My roles encompassed sales, supplier management, and operations oversight.I hold a Master of Engineering in Information Technology from the University of Tartu and a Bachelor of Applied Science in Marketing from the Estonian Entrepreneurship University of Applied Sciences.