Having responsibility for supervising technical processes, as well as non-technical inside.Manage and ensure an event runs smoothly by minimizing obstacles, goes according to plan whilst prepare everything needed for the event from A - Z also collaborate, teaming up with all the parties to build relevant mechanism processes since the pre event until post event production.

Running a Technical eSports div starting from Live Streaming Preparation, Directing In Game Moment, Troubleshooting until Monitoring the live streaming, in order to ensure everything runs smoothly within analyzing all relate within eSports Free Fire Mena, starting from the mechanical system of job desk distribution during live streaming, the sheet recording system, until to the reporting system, and monitoring all activities until the movements related to the E-Sports team to make improvements gradually using the monitoring dashboard system.Create New System Scoring and Data Content Management which can be used as processing system Data in game after Match and used as media promotions also ensure the match runs according to the rules that have been made and agreed upon by managing everyone involved in an event to comply with the rules that have been made

Manage the priority of products to be displayed on media platforms and make a schedule according to current market needs, and observe random sampling of the amount of user satisfaction data related to products that have been launched, and delivering improvisation further

1. Inspected all the streaming contents and streamer to ensure running according to SOP2. Lead team consists 4 people to monitor all the content inside the platformArrange SOP and encourage the team to achieve the target, which is fast handling executions if there is any suspicious content would be streamed.3. Creating a Monitoring system to be able to manage the the team as in detail supervising and based on the database tracking.

1. Managed and lead 15 persons team of Young and Creative to make better and entertaining clip video for Platform Content.2. Initiatives as Lead, giving direction to improve and enhance every clip that will be produced,daily emphasis.3. Provide new ideas when creating content and dive into each character of the Clip Creator persuasively so that they can follow directions without any sense of force, also conduct QC sampling of several clips that will be released to social media.4. Creating a railway system by preparing tools that can be used to work in sheets that can be monitored for the performance at any time.5. Take responsibility for every action that involves positive or negative things from Team QC and Team Clip.

Worked to achieve high community satisfaction rates by providing optimal approaching service and creative work also collaborated with Product Development departments to enhance overall customer experience by community itself

1. Providing Information about in Game and Giving Solution about Technical Issues happens to Users or Players Directly Towards Live Chat also by Email Services.2. Created and evaluated game video to better understand areas of strength and weakness thru chat and email.3. Mentored players regarding the rules and regulations of the game.

1. Helping Card Holder with their Credit Card issues and giving Explanation or Information about Product of Credit Card itself to Card Holder by inbound and outbound Call.2. Provide the information the client needs to submit a loan application and credit card account balance or limit.

1. Giving customers suitable information about The Banking and Mortage product also Loan Information and help them with issues directly by live inbound call.2. Provided customers with quality assistance and information through phone calls, and by ticketing number if need help for the solutions.

1. Organized calendars and files, and scheduled also follow-up appointments, processed of documentation for the files of candidate job applicant.2. Helping IT Team for troubleshooting software, hardware and make documentation by ticketing method for the following solutions.