Tejal Gupta Email & Phone Number

India

Bengaluru, Karnataka, India

Attended a stand-up meeting to update about day-to-day work and discuss the blockers with the Team. Created a Jira ticket to track all work.Supported continuous development by using GIT to store files and managing Bitbucket repositories. Deployed the applications and packages on VMs by writing YAML Scripts. Managing server updates via Ansible playbooks and roles.Collaborated with team to setup, configure and maintain Jenkins Master and Jenkins Slaves. Written Jenkins Jobs for various build pipeline automation. Working knowledge of Jfrog artifactory, Sonarqube.Developed fully automated CI/CD pipelines by integrating it with various tools available in platform.Implemented Prometheus as a continuous monitoring solution and Grafana to visualize the data stored in Prometheus.Monitored server health using Icinga tool.

Bengaluru Area, India

This project was a Self-Learning through guided paths. There I created terraform modules to create the resources on the AWS. I was doing this under the guidance of PRE.Worked with Terraform and Created resources on the AWS.Created Terraform modules for AWS resources creation such as cloud services Including EC2, VPC, ELB, IAM, ECR, S3 and Cloud Watch.Worked on container management and image management and container orchestration using the Kubernetes.

Bangalore Urban, Karnataka, India

Global Collaborated as part of a dedicated team responsible for maintaining the entire AkamaiInfrastructure, encompassing over 180,000 servers spread across the globe, contributing tothe reliability and performance of Akamai’s services.Automated provisioning and management of Cloud Infrastructure using Ansible and Terraform.Reduced deployment time by 80 percent and enhanced infrastructure consistency with Terraformmodules and variable.Installed software configurations to the deployed network, ensuring software compatibility andfunctionality.Updated procedures related to various alerts for the infrastructure, enhancing incident responseand resolution efficiency.Demonstrated strong multitasking abilities, effectively managing alerts, queues, contractor queries,subject matter expert (SME) escalations, and customer-related troubleshooting.Played a pivotal role in training and mentoring new hires, facilitating their integration into theteam, and fostering skill development in DevOps practices.Responded to alerts in a timely fashion, adhering to predefined priority levels and service levelagreements (SLAs) to ensure minimal disruption and downtime.Conducted thorough root cause analysis for alerts, enabling effective problem resolution andprevention of recurring issues.Proficiently troubleshooted issues spanning hardware, software, applications, and networkcomponents, leveraging a deep understanding of technical systems.Recognized for outstanding performance and dedication, leading to a successful conversionto a permanent role within the organization.

Master’S Degree, Computer And Information Sciences, General, 8.36

Activities and Societies: Won first prize in project presentation in MANIT. Awarded Second prize in extempore held on 2015 in MANIT..

Bachelor’S Degree, Computer Science, 7.3

Activities and Societies: Member of Organizing Committee Participated in University Cultural Events Participated in University Sports.