Tej Kumar Email and Phone Number

• Five plus years of experience as a Business Analyst with strengths in requirement gathering, analysis and business processes management with a strong SDLC knowledge using various methodologies.• Highly experienced in Agile (Scrum), Waterfall, and Rational Unified Process (RUP) methodologies.• Extensive experience in the Retail and E-Commerce environments with knowledge of Order Management Systems, Sales Order Management, Retail Operations, Order Fulfillment, Demand & Supply Management, Warehouse operations, Handling Payments and Shipment of the orders.• Highly experienced in Defining, Gathering, Documenting and Managing requirements from SME’s by conducting Joint Application Design (JAD) sessions and translating them to technical requirements.• Highly trained in CRM and CDI applications. Well versed with SAP system. • Extensive experience in documenting Business Requirements Document (BRD), Use Cases, Test cases, Test plans/strategies and User needs for development or modification of the new or existing system.• Proficient in Functionality, and User Acceptance Testing.• Highly experienced in MS office and SQL• Highly experienced in IMPACT ANALYIS.