Tejas Sinha Email and Phone Number
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I am a seasoned transformation and change leader and have successfully managed some of the most complex programs in one of the world's largest banks, HSBC. Many of my roles have been high stakes, highly visible and fast paced and required astute orchestration through multiple layers of governance and stakeholders. The programs I have delivered have ranged from driving initiatives that are crucial to the very existence of the business, to driving cultural integration between two entities, to adhering to regulatory norms and gaining operational efficiencies. I am currently the Co-Founder and COO of my Technology start up.The International Manager Program (IMP) in HSBC, of which I was a part, for most of my career at HSBC, has been a highlight. It is a highly coveted internal leadership track with selection rates lower than some of the best Ivy League colleges and aimed at creating a team of highly capable and mobile leaders moving from one city/country to another resolving business critical problems for the bank. Some of the key programs that I have delivered are: -Led the deployment of the Digital Target Operating Model in MENA using the Value Stream Framework-Turned around, transformed and grew the mortgage product portfolio for HSBC in the Middle East-Led the post-merger integration of a bank with Oman entity, as the COO-Managed Business Planning and Reporting for European CEO as the Chief of Staff-Overhauled the customer experience/complaints centre of excellence in the UK as the Department LeadMy current role as the Co-Founder of a technology enabled start-up has opened up a new world of end to end business management for me. As an entrepreneur, I have excelled in developing my digital knowledge stack and understood what it takes to successfully transform an idea into a live, operational enterprise. Prior to working with HSBC, I worked in India for 5 years in the Apparel Retail and Media sectors. I am a business graduate, holding an MBA from both UK and India. I am also a Business Agility Coach (Internal HSBC certification). On a more personal note, I love music and am a singer/songwriter/composer and have released original compositions and manage an active youtube channel. In conclusion, I am seeking to embark on a new adventure and lead in a new and exciting role, with an organization which sees me as someone who can take them forward and add value to.
Easidesi - India At A Click
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Co-FounderEasidesi - India At A Click Mar 2022 - PresentDubai, United Arab EmiratesA 'Discovery to Fulfillment' serve-tech platform, with a human touch, designed for Global Indians (GIs) to get their work done in India from the comforts of their country of residence. -
Svp - Regional Head Of Products Hsbc Menat - Mortgages,Liabilities,OverdraftsHsbc Apr 2019 - Dec 2021DubaiP&L owner of Mortgages, Liabilities and Overdrafts for Middle East, North Africa and Turkey -
Vp - Senior Regional Manager - Mortgages, MenaHsbc Aug 2016 - Apr 2019United Arab EmiratesP & L owner for Mortgages in MENA -
Vp - Senior Manager, Business Performance MenaHsbc Aug 2015 - Aug 2016UaeShort term assignment implementing key strategic initiatives for the MENA business. -
Coo - Retail Banking And Wealth Management, OmanHsbc Dec 2013 - Aug 2015Sultanate Of OmanHSBC Oman is a medium sized franchise with a large branch network serving more than 200K customers. The business expanded in 2012 by merging with a leading local bank. This role manages post integration work streams and transforming them into Business As Usual frameworks including operational & cultural change to ensure that the merged entity is able to deliver strategic priorities, while complying with HSBC policies and controls.Business Management:Responsible for tracking and presenting financial performance (P&L and Balance Sheet) to the CEO and the boardManage a team of 24 junior and mid-management staff across key functions within the business performance arenaBranch Network operations support: Responsible for achieving operational excellence across key branch processes and resolution of day to day problems by streamlining the business and improving IT and Real estate infrastructure Led end to end process re-engineering of key customer journeys across account opening, credit cards and mortgages reducing turnaround time and input error ratesManaged a multi-million dollar budget to enhance branch infrastructure People structure and training:Custodian of the organization structure & people budget including FTE number planning and attrition managementImplemented the new retail incentive framework for the frontline, moving away from a formulaic methodology to a customer needs based assessmentFinancial Crime compliance:Responsible to ensure that RBWM complies with internal and external financial crime compliance (FCC) standards and mitigate key risks related to money laundering and sanctions breachBusiness risk and control management: Responsible for embedding the HSBC business risk control assessment framework across the merged business. Identified and tested high and very high risks, in order to minimize operational lossLed the implementation of Financial and Tax Compliance Act (FATCA), a mandatory requirement from the Central Bank of Oman -
Head Of Network SupportHsbc Jul 2013 - Dec 2013Sultanate Of OmanThis role’s primary objective was to manage the post integration operations of branches with a focus on streamlining key processes, upgrading infrastructure, increasing staff productivity and optimizing the network foot print. Promoted to Head of Business Performance within 6 months Re-engineered the end to end cards delivery process. Reduced delivery failure rates by 10% Reduced pending application volumes by 75% resulting in an increase in drawdown of loans by more than 30%Reduced input error rate in new savings/current and personal loan forms by 45% and 25% respectivelyDeveloped a business case and proposal to optimise the branch network with an objective to achieve sustainable saves for the bank -
Business Performance ManagerHsbc Aug 2012 - Jul 2013London, United KingdomThis role was tasked with executing the Global HSBC strategy in Europe through operationalizing key initiativesEstablished the governance forum to monitor the execution of strategic priorities. Provided business performance updates to the Head of RBWM – Europe and the Executive CommitteeLed the Global Standards – Customer Due Diligence program roll-out in the region including project planning and mobilizing rapid action teams across 7 countriesSupported country heads in implementing critical work streams like IT Order Book, Eurozone Contingency plan -
Complaints Analysis And Insights ManagerHsbc Jun 2010 - Aug 2012Leeds, United KingdomThis role entailed streamlining end to end processing of complaints from receipt to resolution with an objective to enhance customer experience for c.8m HSBC customers in UKLed the setup of Complaints Centre of Excellence for HSBC UK covering 25 business unitsDevised strategies to reduce complaints received and provided robust complaints insights to the top managementDeveloped MI dashboards and conducted quantitative root cause analysis that enabled the business to focus on key complaint drivers and develop frameworks to mitigate their occurrenceReduced complaints reopen rates by 50% in a span of 2 yearsDeveloped a complaints ranking model to prioritize complaints resolution by commercial and reputational impact -
Full-Time Mba With MeritManchester Business School Sep 2007 - Jul 2009Manchester, United KingdomSpecialised in Global Banking, Turnaround Strategy, Corporate Finance -
Summer AssociateBarclays Bank Jun 2008 - Sep 2008London, United KingdomDeveloped and implemented an Advocacy programme which involved new business development through customer referrals – Annual incremental income forecast of £550K. Completed group project on devising a strategic marketing plan for Barclays Student Accounts. Approved by the Marketing head of UK Retail Banking. -
Assistant Marketing ManagerMadura Garments Dec 2006 - Jul 2007BangaloreMARKETING & STRATEGIC HIGHLIGHTSDevised and directed the marketing & branding strategy (ATL & BTL) for the c. £70M turnover apparel brand Van Heusen. Developed & maintained external agency relations. (Creative, Media buying, CRM and Market Research). Gained multi-tasking skills.QUANTITATIVE & FINANCIAL HIGHLIGHTSFormulated and managed the budget – Achieved benchmark ROMI (Return on marketing investment), Advertising cost saving of £118K by optimizing media buying spends. Worked extensively on excel spread sheets, created financial models. -
Channel Marketing ManagerArvind Brands Jun 2004 - Jul 2006Mumbai, BangaloreMARKETING & STRATEGIC HIGHLIGHTSDevised and directed the branding and marketing strategy in India for Lee, Arrow & Wrangler brands for large format retail. Managed workforce of 70 Store Managers and Assistants. Developed new business opportunities in India for the brand ‘Excalibur’. Launched franchisee retail stores by identifying prime retail space, prospecting for high net-worth individuals and evaluating their investments made in company retail stores (Business plan formulation, ROI analysis).QUANTITATIVE & FINANCIAL HIGHLIGHTSLed the development of a mall rating mechanism to short-list locations for new stores. Adopted by the organization for future investments. -
Marketing ExecutiveStar Tv Sep 1999 - Feb 2002MumbaiManaged a sub-section of the youth website, Vindia.com with a team of four people. Generated on-line revenue through corporate banner sales.
Tejas Sinha Skills
Tejas Sinha Education Details
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Marketing Strategy -
Pyschology
Frequently Asked Questions about Tejas Sinha
What company does Tejas Sinha work for?
Tejas Sinha works for Easidesi - India At A Click
What is Tejas Sinha's role at the current company?
Tejas Sinha's current role is Co-Founder I Consumer Banking Leader I Ex - HSBC International Manager I Agile Coach I Singer/Songwriter I 20 years' experience I.
What is Tejas Sinha's email address?
Tejas Sinha's email address is te****@****ail.com
What schools did Tejas Sinha attend?
Tejas Sinha attended Alliance Manchester Business School, Welingkar Institute Of Management, University Of Mumbai.
What skills is Tejas Sinha known for?
Tejas Sinha has skills like Business Strategy, Coo Responsibilities, Business Planning, Finacial Crime Compliance, Branch Operation, Business Case, Team Leadership.
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Tejas Sinha
Incoming Research Analyst At The Federal Reserve Bank Of New YorkNew York City Metropolitan Area1rutgers.edu -
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Tejas Sinha
Greensboro, Nc4xdin.com, gmail.com, vt.edu, volvogroup.com -
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