Tejinder Singh Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Peterborough, Ontario, Canada

Tutoring Project Management students. Assisted first-semester students and coordinated with faculty in ‘Project Planning & Scheduling’ and ‘Project Management Tools & Techniques’ courses in class and lab activities.Conducting Quizzes and assisting in projects on campus.

Peterborough, Ontario, Canada

Greeting all Customers with a warm, friendly smile. Ensuring each Customer receives a friendly, accurate, and professional service. Assisting Customers with information, refunds, exchanges and directions. Facilitated and organized inventory.Working with a high sense of urgency.

Bengaluru Area, India

Service Operations Center Events Management based on predefined criteria.Application/Database/Network/Storage Monitoring Production Acceptance for Virtual Servers, Physical servers, ESX host and network devices Monitoring BAC & BSM for Transaction failures and performing the application checks.Monitor the Critical Node view in ORION and take appropriate actions.Monitor the ITSM Dashboard and escalate any issues found.Take actions on the alerts coming in as emails.Participating in Pre-Change Call & Global Change Meetings (CAB).Process Head of the team involved in Quality Checks finding the areas of improvements and providing workarounds that would help the team improve every day.Responsible for conducting high Priority Incident Analysis on monthly basis and suggesting monitoring improvement.Developed documentation for common processes for both support staff and end-users.Mentored the new hires teaching them the best approach to handle events and Incidents.

Bengaluru Area, India

Pgdm, Project Management, 3.9/4

•Created a Gantt chart for the project using MS Project. •Managed the scope, cost, timing, and quality of the project, at all times.

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering