Helping our customers build best-in-class customer experiences thru conversational analytics

- Led a team of product managers to transform SMB offerings into comprehensive enterprise solutions, achieving a 10-fold increase in deal size and usage, showcasing strategic leadership and business acumen.- Instrumental in securing the first enterprise customer, later leading to the acquisition of multiple high-profile accounts and significantly driving revenue growth, demonstrating adeptness in client relations and market expansion.- Spearheaded the development of a comprehensive product roadmap, focusing on scalable experiences for large number of users in data management and experience discovery, significantly enhancing product value and customer satisfaction, underscoring a customer-centric approach

- As a single threaded owner, led a team of technical program managers and cross-functional units in successfully launching Amazon's global live events streaming platform, showcasing leadership in new market ventures and technical project management.- Played a pivotal role in strategic execution and stakeholder engagement, driving innovation across team operations and product development.- Collaborated with major partners like NFL, NBC, CBS, and Amazon, instrumental in delivering global live streaming capabilities and significantly expanding Prime Video's global footprint.- Directed initiatives that achieved a viewership of 1.6 million worldwide for the first game, surpassing previous year's metrics and expanding global audience reach.- Helped launch personalized Dynamic Ad Insertion in live sports programming, driving increased viewer engagement and revenue.- Achieved the business and technical goals e.g. drive Prime sign-ups, Ad revenue, latency less than 5-10 seconds typical in over-the-air.

- Led the development and launch of the inaugural Azure Marketplace ISV ecosystem, targeting both consumer and publisher interfaces, and successfully led a large team to expand the solution catalog to over 4000 solutions, incorporating a diverse range of Microsoft products like Azure, Dynamics, and Visual Studio. This initiative marked a groundbreaking shift in cloud marketplace offerings.- Launched the commercial virtual machines offering in Azure Marketplace, scaling from 50 to 500 publishers with over 1100 VM Images within a year, and introduced Solution Template offers to dramatically reduce deployment time for complex multi-node production solutions, driving major Azure service consumption.- Demonstrated technical proficiency in aligning product offerings with market trends and customer needs, and successfully enabled Azure marketplace on Azure Stack, extending cloud marketplace offerings to on-premise solutions.

- Spearheaded Azure's customer acquisition strategy overhaul, significantly enhancing sign-up processes and billing models, achieving a 130% increase in completion funnel within three months and expanding market reach to 52 additional regions.- Led the re-architecture of Azure's accounts/billing/commerce stack, introducing innovative billing models such as Azure in Open (tokens), the pre-paid models for Azure in China, contributing to the expansion in new markets and winning the C+E Marketing Excellence Award.

- Owned several initiatives to address the end to end adoption barriers across key Microsoft products and Technologies, delivering quick solutions and managing product backlogs.- Instrumental in enabling Microsoft to capture 8% of the virtualization platform market share from VMWare by enabling easy migration of workloads to Hyper-V and Azure via System Center Virtual Machine Manager, showcasing strategic planning and market acumen. - Enabled enterprise customers stay compliant thru self-serve licensing true-ups in their organizations and Microsoft to recover the missed revenue. E.g. SQL Server alone recovered ~$40M of missed revenue within first 6 months using Microsoft Assessment and Planning Toolkit for SQL Server.- Delivered the most used integration pack for Active Directory in Microsoft System Center Orchestrator Integration Pack.- Pioneered innovative features and enhancements in System Center and Windows, significantly contributing to its evolution and maintaining its competitive edge in the server operating system market.

- Developed and implemented core Windows technologies, including Eventlog, Task Scheduler, WinRM protocol, Event Forwarding, WMI, and Windows Update, enhancing enterprise management experiences on the Windows Platform.- Collaborated with cross-functional teams to ensure seamless integration and efficient deployment of new Windows technologies.- Leveraged technical expertise in software design and engineering to enhance Windows Server functionalities and improve user experience.