..Greet and welcome visitors into the office• Answer and redirect calls, receive and distribute mail• Calling and generating leads• Manage leads from all listing platforms and follow up existing leads• Made form A and form F forms• Prepared quotations• Communicating to team client specifications• Follow up with developers for availability with different projects• Present summaries for off plan projects

Assisted clients with regards to handover formalities and property transfer procedureBooked service lifts and prepared move in/ move out permits for tenants and property owners in our community.Raised all sorts of request on behalf of our customers between finance departments, handover and transfer departments as well as maintenance team, our service providers and community management.Created sales leads by upselling and cross selling every day activities like; Cleaning, maintenance and extra ordinary activities such as discovering Dubai’s hidden gemsAssisted short term residents with check ins/ check out, trolley assistance, directions around town and all types of requestAnswered phone queries, directed calls and provided basic company information to customers both short term and long termArranged travels, itineraries bookings and all corresponding related arrangements as needed by our Customers for their day to day activitiesNoted down memos, maintaining files, organizing documents, photocopy as well as collate hence providing administrative and clerical supportHandled confidential information in well organized and maintained CRM system and task reminder calendars as well as hard copy filing to help save timeAssisted in event planning, meetings and employee team building activities or special projectsTrained new staffs on planning, implemented and evaluated Leisure programs and Lifestyle activities to help Nakheel residents live the life they have always wanted.Ensured proper check in and out of contractors and visitors as per Nakheel standardsPrepared product or service reports weekly and monthly to facilitate KPI calculations

Updated sales reports, tracked sheets, KPI and inventory in order to have clear information and follow upPromoted brand name, product and service through adverts, shows just to name a few.Generated public interest in the brand through advertisingAssisted managers in the implementation of market campaignsEvaluated competitors and performed market researchCompleted documentation for product and servicesGave customers a detailed explanation about our product and servicesMaintained productive relationship with existing customers through exceptional follow –up after salesKept customers aware of ongoing promotionsGave the proper hand over to ensure efficiency