Over 28 years of experience in Lean Management Systems, Process Excellence, Continuous Improvement, Project Management, Transformation, Supply Chain Operations and Customer Service, I have a proven track record of engaging leaders and transforming organizations into efficient, customer-focused businesses. My expertise has been honed at the highest levels of the pulp and paper industry and among the world's leading agribusinesses.I possess a results-oriented yet holistic entrepreneurial profile, capable of analyzing business across the value chain while creatively and positively challenging the status quo. My strong management and planning skills enable me to identify root causes of waste, identify areas of opportunity, and make bottom-line decisions that improve results and support both long- and short-term planning.As a self-motivated transformational leader, I drive change with outstanding emotional intelligence and interpersonal skills, adept at identifying and communicating organizational change and effectiveness initiatives. My inherent work ethic and ability to "roll up my sleeves" does not detract from building a climate of inclusion, collaboration, partnership, participation and team effectiveness.I am also recognized as a reference in business process management, transformation and change management. Here are some specific highlights of my experience. More specific details:• Proven track record in implementing Lean Six Sigma.• Developed management tools, performance evaluation, and goal setting based on key performance indicators, balanced scorecards, and reporting.• Lean culture experience grounded in Shingo principles.• Solid expertise in Supply Chain (Procurement and International Logistics).• Acquired substantial knowledge in Project and Process Management within the pulp and paper industry.• Defined Business Process Management structures and methodologies.• Specialized in project management with a focus on continuous improvement, utilizing Lean Six Sigma methodologies and tools for analysis and problem-solving.• Excellent track record in Customer Relationship Management (CRM), managing a CVM (Customer Value Management) program focused on service and product quality, process troubleshooting, and quality improvement.• Experienced in adapting processes to meet Sarbanes-Oxley and ISO standards.• Implemented materials standardization and supply chain procedures and policies.I foster a culture of continuous improvement, executing cross-functional initiatives and linking projects to strategic goals for metrics-driven success.