Tera Chen Email & Phone Number

Guangdong, China

Guangzhou, Guangdong, China

Job Overview: Managed full-scope HR for 3 companies, including PeroPeroGames (developer of Muse Dash, a top-ranked paid rhythm game on the App Store). Led the HR system optimization and team building, boosting employee satisfaction.1.HR Center of Excellence (HRCOE)· System Development: Designed and optimized key HR systems by performing data analysis and drafting SOPs across employee relations, recruitment, onboarding, and compensation, leading 7 major initiatives.· Knowledge Platform: Built and maintained a high-impact knowledge-sharing platform, increasing company-wide HR resource accessibility by 40%. Awarded as the top contributor status company-wide.· Team Building: Established the HR team from the ground up, designed OKRs and structured training programs, achieving a 30% increase in team satisfaction.2.HR Business Partner (HRBP)· Employee Relations: Managed end-to-end onboarding and offboarding, resolved labor disputes, and led new-hire training with over 90% satisfaction feedback.· Recruitment Management: Led full-cycle recruitment, developed tailored job descriptions to meet business needs, and hired 60+ employees with a 100% arrival rate.3.Human Resources Shared Services Center (HRSSC)· Payroll & Benefits: Conducted payroll and social security processing across 3 companies, addressing special cases independently. Designed balanced strategies that address employee needs and align with business goals.· Attendance & Reporting: Analyzed attendance data and generated personnel reports, providing key insights for management.· Records & Procurement: Managed document archiving, materials procurement, and new employee bank card processing, ensuring streamlined operations.

Shenzhen, Guangdong, China

1.Social Recruitment: Managed full-cycle recruitment for 10+ roles, including resume screening, onboarding, and system data entry, with experience in English-language hiring.2.Campus Recruitment & Coordination: Coordinated multi-city campus hiring events, overseeing setup, promotion, and interviews.3.Organizational Development: Supported HR system maintenance, organized team-building activities, drafted weekly reports, and updated onboarding guides.

Beijing, China

1. Information Screening: Use major search engines to collect information, categorize and organize 7000+ email messages, and extract the candidates who meet the criteria for participation in the academic conference, so as to lay the foundation for the smooth progress of the conference afterwards. 2. Communication and Coordination: We launch the invitation to the participants who meet the standard, and maintain timely and efficient communication with other conference staff to ensure that the participants and the conference organizer implement the needs of both parties to ensure the smooth progress of the conference. 3. Administrative work: through the use of excel, the data involved in the process of conference organizing and categorization. The average daily number of data sorted is 300+, which is 5 times more than the average number of the same project.

Guangzhou, Guangdong, China

1.Recruitment Processing: Screened 3,000+ resumes, conducted 300+ cold calls, and invited 1,500+ candidates, improving clarity in interview arrangements to 80%.2.Exit Follow-Up: Conducted monthly exit reviews for feedback on culture and management, providing insights for improvement.

China

1. Pre-attraction: Through the discovery of A21 product characteristics and mastery of social platform play, operate 6 WeChat customer service numbers, to achieve a breakthrough in the growth of the number of brand fans from 163 to 5W+.2. Activity planning: carry out activity planning for Jittery Voice topic, attract potential consumers to participate in the activity through the setting of reward mechanism, and the play volume reaches 3,000+.3.Operation and Maintenance: Responsible for the daily maintenance of several brand fan groups, and regularly release activities through the issuance of red packets and brand benefits, etc. to maintain user stickiness.

Master Of Science - Ms, Public Policy

Bachelor'S Degree, Public Administration

Activities and Societies: 2nd Prize in the Mathematical Contest in Modeling (Top 22% globally); University scholarship (Year 2018 – 2022).