Tera Dial Email & Phone Number

Dallas, Texas, United States

Richardson, Texas

• Manage multiple (complex) scheduling and payroll processes to include gathering the required information to perform calculations, data entry into the payroll system and approval workflow to the manager• Ensure payroll is processed in compliance with multi-state wage and hour laws – Federal, State, and Local• Research, analyze, and resolve outstanding payroll issues by collecting, analyzing information, and identifying trends• Provide support to teammates and leaders by delivering outstanding service at all levels• Escalate critical issues on a timely basis to leadership• Provide guidance to Operation Leadership to ensure standards meet Service King Payroll Standards and Processes• Validate/generate reports, review for accuracy of payroll data, and coordinate necessary corrections with responsible departments• Complete reconciliations of payroll (hours, earnings, & deductions) between time and attendance system and payroll processing system prior to and after submission• Manage Corporate Payroll (500+ Employees)• Conduct training and onboarding support for Payroll Team members and General Managers• Daily Positive pay administration• Perform administration related to pay card program • Perform special projects and other duties as requested**Please Review Attached Resume

Richardson, Texas, United States

• Managed Corporate Payroll (500+ Employees)• Supervised the day to day operations of the Payroll Team• Conducted training and onboarding support for Payroll Team members and General Managers• Compiled weekly internal payroll reports for Payroll Team audit and validation • Functioned as Payroll Specialist daily point of contact for payroll issues and guidance• Coordinated and led all problem-solving and research• Coordinated Weekly payroll and deadline management• Administered Daily Positive pay • Performed Testing of all system changes and updates including manual validation of IDI (Integrated Design, Inc.) calculations• Processed payroll in compliance with multi-state wage and hour laws• Executed Ad Hoc Reporting (as needed)• Performed Analyses and Reporting (Weekly, Monthly, and Quarterly)• Completed special projects and other duties as requested• Maintained key stakeholder relationships by providing high level customer service• Back up for Payroll Manager

Richardson, Texas, United States

• Administered payroll functions for corporate personnel• Administered all payroll functions for 90/300+ shop locations• Processed multi-state payroll for 700+ employees over the scope of 90 shop locations • Collaborated with General Managers to effectively deescalate and resolve pay discrepancies in a timely manner.• Assisted Payroll Management team with various bonus projects• Conducted high level training of new hires in the Payroll Department• Performed for the general functions of payroll tasks.• Provided accurate information and guidance to internal staff pertaining to payroll issues and procedures

Richardson, Texas, United States

• Administered all payroll functions for 25/297 shop locations• Processed multi-state payroll for 300+ employees over the scoop of 25 shop locations• Performed thorough auditing and balancing to ensure the accuracy of payroll • Supervised organizations President’s Fund. This is a committee in which employees facing financial hardship may obtain donations from the organization’s shareholders provided the required proof of hardship received from the employee.• Assisted Payroll Director with various auditing projects

Richardson, Texas, United States

• Performed new hire onboarding for the organization’s south-central market which consisted of 51/297 shop locations in the states of TN, GA, FL, MS.• Managed background checks for all new hires over the scope of 51/297 shop locations• Achieved high success in winning unemployment hearings for the organization• Managed unemployment claims and executed high level training to HR managers with regarding to addressing unemployment claims.• Coordinated employee relation issues with HR Managers• Assisted HR Manager and Director with benefits and open enrollment projects• Supervised organizations President’s Fund. This is a committee in which employees facing financial hardship may obtain donations from the organization’s shareholders provided the required proof of hardship received from the employee.• Assisted the Payroll Department with processing weekly payroll

Richardson, Texas, United States

• Processed background checks for potential new hires• Assisted Human Resources Management team with annual open enrollment. • Performed employment verifications• Assisted the Payroll Department with processing weekly payroll for 10/25 shop locations• Assisted Director with benefit projects