Senior Digital Channels Specialist
Current
Feb 2024 - Present
AeroLeads people directory · profile
Tera H. Email & Phone Number
Senior Digital Channels Specialist
at
Eastern Bank
1 work email found
@easternbank.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 71%
Current company
Role
Senior Digital Channels Specialist
Location
Boston, Massachusetts, United States
Company size
Who is Tera H.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tera H. is listed as Senior Digital Channels Specialist at Eastern Bank, a company with 1477 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at easternbank.com and a matched LinkedIn profile for Tera H..
Tera H. previously worked as Digital Channels Specialist at Eastern Bank and Online Banking Specialist at Eastern Bank.
Company email context
Email format at Eastern Bank
This section adds company-level context without repeating Tera H.'s masked contact details.
*@easternbank.com
71% confidence
AeroLeads found 1 current-domain work email signal for Tera H.. Compare company email patterns before reaching out.
Profile bio
About Tera H.
Detail-oriented all-star in the banking industry, with a background in technology and customer service. I have a passion for transforming complex concepts into understandable and actionable knowledge. With a deep understanding of cutting-edge technologies and talent for effective communication, I specialize in empowering individuals and organizations into reaching their goals. I hold an Associate’s degree in Business Administration and Google Project Management certification.
Current workplace
Tera H.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Eastern Bank
7 roles
Tera H. work experience
A career timeline built from the work history available for this profile.
Digital Channels Specialist
My role involves a mix of operational oversight, collaboration with various teams, content development, and a focus on maintaining high service standards and regulatory compliance. I play a crucial role in ensuring a seamless digital banking experience for customers while upholding data security and compliance standards while also serving as a bridge.
Feb 2020 - Feb 2024
Online Banking Specialist
* Provided exceptional customer service to online banking users via phone, email, and chat.* Assisted customers with account inquiries, transaction history, account setup, and password resets.* Troubleshoot and resolved issues related to online banking functionalities, mobile apps, and digital payment systems.* Guided customers through the process of.
Jul 2019 - Feb 2020
Senior Advisor
* Provided comprehensive guidance to Tier 1 Advisors in resolving complex technical issues. Took ownership of customer chats when necessary, ensuring prompt and effective solutions while maintaining a high level of customer satisfaction.* Filed and meticulously follow up on engineering tickets, collaborating closely with the technical teams to expedite.
Apr 2016 - Mar 2019
Tier 1 Chat Support Advisor
* Diagnosed and resolved a wide range of technical issues to provide accurate solutions.* Expert in building rapport with customers, addressing concerns, and ensuring a positive customer experience.* Ability to handle multiple chat conversations simultaneously while maintaining high-quality service standards.* Strong analytical and problem-solving skills.
Nov 2015 - Apr 2016
Customer Relations Associate
Jan 2010 - Nov 2015
Customer Service Representative
Jan 2010 - Jan 2011
Team & coworkers
Colleagues at Eastern Bank
Other employees you can reach at easternbank.com. View company contacts for 1477 employees →
JJ
Jean Jones
Colleague at Eastern Bank
Buzzards Bay, Massachusetts, United States, United States
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ED
Eric Dusseault
Colleague at Eastern Bank
Dighton, Massachusetts, United States, United States
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DM
Dale Makowski
Colleague at Eastern Bank
Lynn, Massachusetts, United States, United States
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GM
Greg Moodie, Cfp ®
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
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SB
Susan Bossi
Colleague at Eastern Bank
Cambridge, Massachusetts, United States, United States
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BP
Brenda Pierson
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
ZS
Zachary Smith
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
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LW
Latifa Wassif, Mba
Colleague at Eastern Bank
Greater Boston, United States
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CP
Craig Paris
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
PD
Philip Dunn
Colleague at Eastern Bank
United States, United States
View →
Jean Jones
Colleague at Eastern Bank
Buzzards Bay, Massachusetts, United States, United States
View →
ED
Eric Dusseault
Colleague at Eastern Bank
Dighton, Massachusetts, United States, United States
View →
DM
Dale Makowski
Colleague at Eastern Bank
Lynn, Massachusetts, United States, United States
View →
GM
Greg Moodie, Cfp ®
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
SB
Susan Bossi
Colleague at Eastern Bank
Cambridge, Massachusetts, United States, United States
View →
BP
Brenda Pierson
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
ZS
Zachary Smith
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
LW
Latifa Wassif, Mba
Colleague at Eastern Bank
Greater Boston, United States
View →
CP
Craig Paris
Colleague at Eastern Bank
Boston, Massachusetts, United States, United States
View →
PD
Philip Dunn
Colleague at Eastern Bank
United States, United States
View →
FAQ
Frequently asked questions about Tera H.
Quick answers generated from the profile data available on this page.
What company does Tera H. work for?
Tera H. works for Eastern Bank.
What is Tera H.'s role at Eastern Bank?
Tera H. is listed as Senior Digital Channels Specialist at Eastern Bank.
What is Tera H.'s email address?
AeroLeads has found 1 work email signal at @easternbank.com for Tera H. at Eastern Bank.
Where is Tera H. based?
Tera H. is based in Boston, Massachusetts, United States while working with Eastern Bank.
What companies has Tera H. worked for?
Tera H. has worked for Eastern Bank, Apple, and T-Mobile.
Who are Tera H.'s colleagues at Eastern Bank?
Tera H.'s colleagues at Eastern Bank include Jean Jones, Eric Dusseault, Dale Makowski, Greg Moodie, Cfp ®, and Susan Bossi.
How can I contact Tera H.?
You can use AeroLeads to view verified contact signals for Tera H. at Eastern Bank, including work email, phone, and LinkedIn data when available.
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