Tera Olds Email & Phone Number

Canton, Ga, Us

Lead end-to-end product management of complex healthcare revenue integrity solutions, driving successful product launches and continuous improvements to meet market demands.Partner with internal and external stakeholders to define, validate, and prioritize product requirements, transforming strategy into high-impact features and prototypes.Own and evolve the product roadmap, balancing innovation with technical debt to optimize user experience and business growth; regularly update stakeholders on progress and outcomes.Collaborate closely with R&D, QA, Sales, Marketing, and Support to ensure alignment and drive product success, enhancing cross-functional communication and productivity.Mentor and guide the Business Analysis team in best practices for agile software development, fostering expertise in revenue cycle and healthcare compliance.Proactively address product challenges and conduct trade-off analyses to ensure alignment with business goals, enhancing customer satisfaction and retention.

Marshfield, Wi

Translated stakeholder needs into detailed specifications, user stories, and workflows, ensuring agile development cycles met critical business objectives in compliance and regulatory requirements.Applied deep healthcare domain expertise to support data integrity in clinical and operational systems, focusing on Population Health, Quality Measures, Heart Failure, Behavioral Health, HEDIS, MIPS, MACRA, ACO, Patient Experience, and other high-impact programs.Led Meaningful Use certification efforts, ensuring compliance with CMS eCQM standards; developed test plans, identified solution gaps, and presented complex demonstrations of capabilities.Implemented best practices in data quality and governance for healthcare data sets (CPT, ICD10, SNOMED, RXNorm), enhancing reporting accuracy and decision-making.Produced complex reporting solutions by gathering requirements and collaborating with developers, delivering actionable insights via SQL, Business Objects, and Excel.

Marshfield, Wisconsin, United States

Implemented CattailsMD EHR and practice management systems, providing training and support to improve end-user adoption and efficiency.Designed and delivered training materials tailored to clinical workflows, aligning IT solutions with organizational needs and cost-effectiveness.Coordinated testing and rollout of new systems, facilitating smooth transitions for clinical staff and improving overall system utilization.

Stevens Point, Wi

Provide advanced-level consultative services and training to districts preparing to implement Skyward Led training and support for school districts implementing HR/Finance software, ensuring comprehensive user knowledge and post-implementation success.Managed a team of trainers, enhancing their product knowledge and customer consultation skills, which increased training effectiveness and customer satisfaction.Delivered high-profile presentations and training at industry conferences, achieving the highest trainer certification in finance/HR software solutions.

Wisconsin Rapids, Wi

Run accounting software for processing Payroll, Time Off, Accounts Payable, Accounts Receivable, and PurchasingManage company re-branding including website redesign (www.roomprotech.com) and create new marketing materials

Stevens Point, Wi

Provide advanced-level consultative services and training to districts preparing to implement Skyward Led training and support for school districts implementing HR/Finance software, ensuring comprehensive user knowledge and post-implementation success.Managed a team of trainers, enhancing their product knowledge and customer consultation skills, which increased training effectiveness and customer satisfaction.Delivered high-profile presentations and training at industry conferences, achieving the highest trainer certification in finance/HR software solutions.

Stevens Point, Wi

Conduct on-site software training and provide post-sale support via email, telephone, and remote assistance Create concise tutorials to illustrate key training areas and product issuesObtained highest possible certification by demonstrating proficiency in all Finance related areas of the software

Manage an account set of Fortune 2000 corporations and K-12 education, including acquisition and relationship accountsPromote Dell as a company and use needs based selling techniques to sell over 100,000 complex technical productsConduct technical training with both customers and internal Dell reps on both products and processes

Nashville, Tn

Develop and implement training solutions using Adult Learning Theory based on business needs assessment with focus on Quality, Customer Experience, Sales Skills, and Product KnowledgePerformance consult: Conduct thorough needs analysis to determine key opportunities; evaluate classroom training effectiveness and current sales performance to uncover training focus neededResponsible for 4-7 simultaneous design projects in addition to implementation of all aspects of training including logistics (scheduling, materials, facilities); delivery (facilitation or coordinate Train the Trainer); compliance reporting; adaptation and updates

Nashville, Tn

Evaluate areas of opportunity and implement various solutions to target developmental needs; analyze data to gauge effectivenessDrive performance of over 200 sales reps through developmental coaching, quality evaluations; Expedite ramp process through coaching on processes, resources, and techniqueImplementation of new sales sites: assess sales and training strategy in order to ramp reps and managers

Nashville, Tn

Consistently in top 10% of home computer sales force; Top 1% in Dellware (peripheral) salesCircle of Excellence Platinum Award Winner, Q2 FY02 Circle of Excellence Runner-up, Q1 FY02 Top DellWare Per Box Superqueue Award, Q4 FY01Averaged 162% attainment of monthly quota selling an average of 210 computers a monthTeam Leader for Areas Sales Team on DellWare, Dell Financial Services; responsibilities include presenting numbers, product knowledge, coordinating vendor participation, and driving team results through peer mentoring

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Sociology