Tere Smith Email & Phone Number

In twenty years of ticket industry experience, I have managed ticket operations for a wide range of live entertainment events across multiple venue types. I have also excelled in the areas of customer service and project management while also maintaining a broad technical skill set in working with software development and various third party partners. Skill Summary: Live Entertainment Experience – professional experience that spans various industry facets including: ticket sales & operations, event management, database and contract management, concert promotion, and artist-to-fan experienceCommunication & Public Relations – enhanced communication skills that result in: analytical thinking and synthesis, creative problem solving, social networking, marketing and sales strategy success, and strategic event planningTeam Management – cohesive team management philosophy successfully applied to: event management, project management, employee satisfaction, skill development, peer mentoring, group leadership, and organizational theory and problem solvingTechnical Knowledge – ability to retain and effectively adapt technical product knowledge pertaining to: Ticketmaster Advance Product Suite, accesso applications (Passport, Siriusware), SQL, KORE, Qcue, Microsoft Office and multiple third party integration providers

Listed skills include Project Management, Ticketing, Conflict Resolution, Customer Service Management, and 1 others.

• 

  Saint Louis University

  Communication And Media Studies