With over three decades of dedication to Singapore Airlines, my career has been built upon a foundation of exceptional guest experience, safety, and active listening. The airline's culture of service excellence resonates deeply with my own values, guiding me to lead with empathy and a commitment to unparalleled service standards. In my tenure, I embraced the mission of connecting people and cultures, contributing to the team by fostering an atmosphere of safety, comfort, and enjoyment.My most recent role as Cabin Crew allowed me to leverage my skills in overseeing a smooth onboard service, managing inflight sales, and ensuring food safety. I took pride in supervising and mentoring junior crew members, ensuring our collective efforts resulted in memorable journeys for our passengers. My ability to manage stress and prioritize effectively, as evidenced by my LinkedIn certifications, played a crucial role in delivering a serene and pleasant travel experience.
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Cabin CrewSingapore Airlines Apr 1992 - Mar 2024Singapore, SingaporeHospitalityCustomer serviceSafety and securityFirst AidFood & Beverage - overseeing and providing a smooth and efficient meal service on board Food Safety and HandlingSales and Bar inventory - handling a POS Supervisory crew - managing, monitoring, coaching and appraising surbodinates.Operating and Conducting of inflight sales, entertainment and announcementsHousekeeping -
Sales Floor Team MemberChallenger Technologies Limited Apr 2021 - Sep 2021Singapore, Singapore -
Mascot/Equipment CrewMascot Party Hire Jan 1992 - Mar 1992Singapore, SingaporeProvide entertainment to children and adultsMarketing of company/products
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Sales ExecutiveSime Darby Jun 1991 - Dec 1991Singapore, SingaporeLeasing of vehicles to expatriates and localsService recovery of vehicles
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WaiterCheers Pub Apr 1991 - Jun 1991Singapore, Singapore
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Sales ExecutiveSky Tecproductions 1990 - 1991Singapore, SingaporeHosting of eventsMarketing of company/productsConceptualising dinner & dance and family dayEvents management
Terence D'Silva Education Details
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Gce O Level
Frequently Asked Questions about Terence D'Silva
What is Terence D'Silva's role at the current company?
Terence D'Silva's current role is 37 years of Customer Service experience.Handling a variety of Nationalities and a diversified segment of society fr Royalties, Heads of States, Vvips, Personalities to first time travellers..
What schools did Terence D'Silva attend?
Terence D'Silva attended St Joseph's Institution (Sji).
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Terence D'silva
Mba - Human Resources | Exp 15+ Years | Halliburton Worldwide, China Civil Engineering ConstructionDubai, United Arab Emirates
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