Terence Johnson Email and Phone Number

*Demonstrates exceptional abilities in curriculum development, facilitating leadership training, and providing technical support to leaders in the state of Georgia and nationwide.*Exceeds expectations in aiding, building, and instilling leadership confidence in individuals to enable *them to positively impact on their communities.Delivers multiple programs focused on strengthening communities. (please see resume for more details).

*Reputed for expertise in promoting outcomes, objectives, goals, and metrics as well as preserving the safety, well-being, and development of all clients served.*Inspired, led, and mentored staff teams to provide exceptional services at all times in order to support the agency’s mission of driving meaningful change and healing to the lives of children and families.*Outperformed objectives while also maintaining high-quality care standards and helping the organization to become the best provider in child welfare service.*Developed and launched a management and “core” system program serving the major programmatic areas, including foster care, residential services, independent living, and family preservation services.*Leveraged expertise in identifying top-performing staff member and utilizing talent placement skills in assigning roles.*Generated $80K and gained national media coverage, emanating from a close friendship with a celebrity who choose the organization as a personal charity on NBC’s “Celebrity Apprentice”.*Excelled at assisting the agency to maintain difficult licensing approvals by implementing resources through local state-wide leadership connections. *Recognized for delivering residential services to Teen Moms by strengthening solid relationships with stakeholders in closing contracts for the new “Nurturing Connections Program.”*Established a foster parent base while executing strategic initiatives to forge partnerships with several United Methodist Churches at their North Georgian Conference.*Maximized service quality for all clients, resulting in drastic reduction with police contact and fighting, an increase in kids’ college attendance, and learning trades while solidifying family ties for each client and instilling a spirit of hope within all we served.

*Appointed to coordinate the new Provider Management Division offering and building provider capacity in the state of Georgia, via efficient contract monitoring, superior technical assistance, and home-based services.*Led the state in adopting the performance-based contracting for all providers, prompting providers to meet expectations established by the Governor.*Piloted the external purchase of foster care services for 300+ private providers and the internal provision of home-based services across the state of Georgia.*Reputed for stellar record in launching a large-scale and complex new state-wide Performance-Based Contracting system for all Congregate Care Institutions and Child Placing Agencies, contracting with the State of Georgia.*Ensured that all private providers comply with the State’s Performance Improvement Plan submitted to the Administration for the Children and Families Division of Health and Human Services.*Conceptualized and implemented divisional policies and protocols as well as managed 50+ staff in leadership roles statewide.*Drove initiatives for the suspension or revocation of contracts due to low performance.*Supervised all director and management level roles and streamlined the use of staff, financial, material, and informational resources for instilling public trust while meeting all established corporate goals and objectives.*Championed the delivery of executive-level technical support to CEO's across the state private providers as regards incidents requiring corrective action plans, as well as sustainability counsel.

*Consulted on a continuous basis for a private non-profit organization whose mission was to assist child welfare systems and improve outcomes for children and their families through the creation, design and management of organizational and systems change. *Consulted and trained new program initiatives in several states, including New York, Kentucky, Iowa, Maryland, Florida, Washington, D.C., Georgia and Alabama.*Developed New York 'Training University' (Westchester county) for Child Protective Services workers, including how to engage families and communities and how to make coherent life changing decisions with children and families.*Performed mediation across eight states between agencies and the private and public community through networking meetings in which positive futures were set into motion.*Designed ideal collaborative environments by creating the “Super Worker” – a team of five workers capitalizing on each individual’s strengths and skill sets.*Developed assessment programs for Communities Partnering for Protection of Children (CPPC) for both public and private sectors including, child protective agencies, ongoing foster care, adoption units and social services.*Performed qualitative and quantitative service testing and reviews and gave feedback to assist in system changes and continued improvement (QCR)*Trained leaders on how to balance work demands through functional assessments

*Offered technical assistance and training to support child welfare agencies by coordinating child welfare annual conferences across the region and overseeing multi-state program development and launch.*Steered transformational change and led the organization to obtain a new contract for services in New York.*Acknowledged for maximizing revenue growth from $80k to $1.5M in less than a year as well as evaluating personal performance appraisal mechanisms.*Executed a project focused on establishing a new business Georgia State University and State Department of Human Services.*Succeeded in negotiating and closing a new contract in New York geared towards certifying child welfare workers as professionals.*Reviewed and initiated staff goal and qualification requirements for each position while also evaluating and strengthening the effectiveness of existing programs.*Trained and developed employees under my supervision to accomplish the corporate mission in compliance with organizational policies and procedures

*Headed a team of 8 Executive Directors across the company’s branches in Georgia, Maryland, North Carolina, and Virginia.*Responsible for overseeing the statewide professional sibling foster care service programs in the aforementioned states.*Improved professional development through active participation in strategic initiatives and supported the designing and administration of organizational policies and procedures.*Acted as the main point of contact for driving the implementation of the corporate vision and training curriculum as well as managed multiple budgets to accomplish various projects.*Optimized the team capabilities from a small foster care agency, serving an average of 30 to 40 kids daily in three counties, to the largest throughout the entire state, serving a record 400+ kids daily.*Displayed a multi state leaderships style in overseeing 450+ staff including Executive Directors, Financial Officers, Directors of Operations, Administrative and Support Staff, Foster Parents and Caregivers for Georgia, Maryland, Virginia, North Carolina and Washington, D.C.*Organized and implemented strategic initiatives such as Clothing Closet and Food Bank that provide free clothing and food to children, birth parents, families, and the community.*Completed negotiation for state contracts from $58 per day per child to $115 per day per child based on the performance level.*Enhanced service outcomes for children and families served through the retention and growth of Foster Parents and staff.*Promoted public and private collaboration and support by engaging with local and state officials including representatives.*Played a key role in the organization of documentation and structuring of records to comply with the council on accreditation, which resulted in the agency receiving national accreditation.

*Steered the Foster Care Program, Residential Care and provided additional supportive services through supervision and training to ensure a safe, caring and supportive faith-based environment*Led six master-level social workers and numerous residential group homes*Monitored and developed foster homes throughout North Georgia and grew foster care program from 12-13 children per year to 60-80 children per year on average*Initiated homeless housing mentoring program*Ensured care and safety of children through training and supervision*Ex-Officio Board Member

*Developed the original site for Boys Town of Georgia, worked directly with many local officials, (including DeKalb County CEO), Chamber of Commerce, community members and local businesses leaders.*Raised $1.5 million in three months for an Emergency Shelter.*Developed 24-hour emergency shelter for girls, including opening an emergency shelter specifically for the 1996 Olympic Games for runaways.*Ran an impeccable Foster Care program*Provided training for emergency shelter staff and worked with school system administrators on training social skills in schools and non-violent deescalation skills.*Led national workshops on working with youth in gangs*Coordinated trainers to train various curriculum's in multiple states*Developed a highly effective Board of Directors*Created public relations campaigns for fundraising and recruitment *Used contacts from my participation on the American Gladiators national television show to benefit kids at Boys Town