Teresa Chen Email & Phone Number

• Act as sole client services coordinator serving 100+ clients seeking autism behavioral therapy across Solano County, Nevada County, and the greater Sacramento area, ensuring families have continuous access to care
• Increase treatment hours by an average of 16% per month and maintain regional headcount above 100 clients to support current and future business goals
• Partner cross-functionally with the Recruiting, Intake, and Clinical operations team regarding scheduling of clients to maximize utilization of authorized treatment hours with Behavior Specialists
• Prepare weekly staff and client cancellation report for Regional Director follow up and lead weekly check-in meetings to discuss resignations, specialist and client concerns, and other miscellaneous agenda items

San Francisco, California, United States

• Provided all administrative support to 6 attendings in their day-to-day workflow while maintaining back office operations within the Neurointerventional Radiology department
• Served as a liaison between physicians and patients and handled high-volume of incoming and outgoing telephone calls appropriately, delivering exceptional customer service
• Registered, coordinated and scheduled office visit or video visit consultations, including preparing and updating necessary documents prior to visit
• Maximized unit efficiency by monitoring and processing weekly check-in reports and discharge letter reports to physicians to ensure the accuracy of information flow in the practice
• Processed new incoming referrals, followed up with the referring office, patient or facility for any missing pertinent medical records including imaging to forward to attendings for accurate image interpretation and.

San Francisco Bay Area

• Provided comprehensive childcare within private home settings as a part-time or one-time babysitter to families with up to two children ranging from two to ten years of age
• Engaged with children on an individual basis through fun, interactive, and age-appropriate activities to build positive child-caregiver relationships
• Prepared children for daily activities, assisted with morning and nightly routines, and provided transportation to school and extracurricular activities

San Francisco, California, United States

• Supervised students ranging from five to 11 years of age
• Provided safe and nurturing environment for classrooms on average of 25 children in alignment with Cornerstone Academy’s goals and expectations
• Assisted children in reading, writing, and math and ensured that students completed homework correctly
• Coordinated and observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate

Bachelor Of Arts - Ba, Child Development

Associate Of Arts - Aa, Child Development

Education record

Education record