• Confirming reports of all documents for the FAA • Responsible for all difficult client accounts, questions and concerns.• Customer Service including explaining the details of their aircraft maintenance.• Preparation and completion of all documents and or CDs for multiple aircraft departure deadlines. Responsible for knowing and understanding all Airport Guidelines, safety rules and Security

Responsible to oversee fulfillment duties of Store Managers in multiple locations.• Confirming reports of inventory and funds.• Handling employee and or managerial issues at each location if they arise.• Training, Recruiting and Interviewing of Managers and Employees as needed.• Assisted Sales Managers in booking and running events as needed.• Responsible for all difficult client accounts, questions, concerns and collections.• Responsible for all reports to Vice President.• Confirm receipts and all monies are accounted for in each location.• Accountable for weekly payroll.• Preparing weekly schedules for Managers and employees• Ensure that all equipment and the facilities themselves are in working order.• Ordering inventory• Ensure that all policies and procedures are being met at all times.• Ensure that all Weekly, Monthly and Quarterly Audits were completed without discrepancies.

• Supervised all employees on shift to ensure completion of duties• Confirmed client accounts were properly opened and in a timely manner• Trained new employees • Reported to Regional Manager with all reports.• Daily bank runs• Payroll Collections• Customer Service calls